Members asked us for more information about compensation
claims and complaints to regulators. In response the following is a
retrospective review of routinely collected data.
Most common were procedures for:
These cases related to a delayed diagnosis or a misdiagnosis.
Most frequent sites and types were:
Pre-operative(e.g. allegations of improper selection of procedure/surgery/surgical approach)
Intra-operative(e.g. allegations of poor surgical performance/skill/competence)
Post-operative(e.g. allegations of delay/failure to diagnose complication; poor post-operative performance; delay in revision procedure)
The above retrospective review is of routinely collected and coded data. Our review is based on 217 regulatory complaints and compensation claims involving Avant members who are urologists across Australia. All matters were closed over the five-year period from July 2016 to June 2021 (FY2017-FY2021).
This analysis was conducted on regulatory complaints filed against urologists over the five-year period from July 2016 to June 2021 (FY2017-FY2021). Only complaints with a known outcome were included.
The outcomes were classified based on the degree of severity for members. Shown below are some of the types of outcomes in each category.
If you receive a claim or complaint, contact us (avant.org.au/MLAS) on 1800 128 268 for expert medico-legal advice on how to respond – available 24/7 in emergencies.
For any queries on this analysis, please contact us at firstname.lastname@example.org
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