Avant - Mutual Group

Advice for managing angry or aggressive patients

Advice for managing angry or aggressive patients

Summary:

This podcast series looks at advice from Avant members when it comes to managing a situation with an angry or aggressive patient. Part one reviews angry patients and de-escalation techniques. Part two explores a more aggressive patient and safety management advice. Part three reviews the practice environment and ways in which practices can support their staff to manage an angry or aggressive patient.

Patient communicationPodcasts
19 / 04 / 2023

Part One: Angry Patients

 

Part Two: Aggressive Patients

 

Part Three: Practice Insights For Aggressive Patients

 

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The information provided in this podcast is not comprehensive and does not constitute legal or medical advice. You should seek legal or other professional advice before relying on any content, and practise proper clinical decision making with regard to the individual circumstances. Persons implementing any recommendations discussed in this podcast must exercise their own independent skill or judgement or seek appropriate professional advice relevant to their own particular practice. Compliance with any recommendations will not in any way guarantee discharge of the duty of care owed to patients and others coming into contact with the health professional or practice. Avant is not responsible to you or anyone else for any loss suffered in connection with the use of this information. Information is only current at the date of the publication.