Medico-legal support has never been more important. The
current regulatory environment is focused on accountability for the profession
and ensuring patients have an avenue for complaint.
The decline in small-value compensation claims (due to law
reform) has had the effect of increasing complaints to the regulators.
across the specialities
Avant is fortunate to be large enough to have extensive
resources, including the clinical experience of 20 doctors across the states
and specialities, who can support any medico-legal issue.
As one of those medical advisors, I provide a range of
support. Being a fellow professional with 40 years’ experience as an
obstetrician and gynaecologist is probably the most important.
Every claim has a
When a member meets with their Avant claims manager and
solicitor, a medical advisor is there as a colleague who can interpret the
medical jargon and records. This knowledge can have a significant impact on the
strategy used for a claim, particularly when combined with years of
medico-legal experience at Avant.
Counselling members through the emotions that arise when a
complaint or claim is received, helps reduce their stress and increase their
resilience. Occasionally, we also see it appropriate to suggest a member attend
to their health issues, or consider their career options, including retirement.
Personal peer support
in each state
When talking through medico-legal claims with members, many
unveil an underlying issue of poor communication. Dealing with a claim offers
the doctor an opportunity to reflect on their behaviour and consider any
changes that may need to be made to their practice.
As we seek the best outcome for the member, few civil or
disciplinary claims reach a hearing in a court or tribunal, with most settled
beforehand, or successfully defended and withdrawn.
If a member does have to front up to court, the experience
can be very stressful. However, they are never alone – we help with preparation
and accompany our member in court.
Sharing our expertise
Medical advisors contribute to Avant’s educational resources
by writing articles and giving talks at hospitals, practices and conference. We
also help with member enquiries to Avant’s Medico-legal Advisory Service.
whenever you need it
Avant’s Medico-legal Advisory Service is staffed by 70
solicitors, doctors and claims managers across our state offices. For more
information on common situations visit our website, or for immediate advice, call our Medico-legal Advisory
Service (MLAS) on 1800 128 268, 24/7 in emergencies.
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