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Receiving a complaint from AHPRA
The first you may know of a patient complaint is when you receive a letter from either AHPRA or a health complaints entity. In this 5 minute video Lauren Antonini Solicitor at Avant outlines what you ...
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Patient communication
Videos
How to break bad news
Breaking bad news to patients is one of the most difficult tasks facing doctors. Learn how to develop your communication skills to manage this difficult situation.
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Videos
Workplace & employment
Meeting with hospital administration
At times in your career you may be asked to attend a meeting with your employer as part of a disciplinary process performance management or other employment process. This 5 minute video Helen Turnbull...
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Courts & reports
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Preparing a statement for the coroner
It is possible that during your career you may need to prepare a statement for the coroner in relation to a patient you have cared for. Watch this short video to find out more
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Managing patient incidents
Factsheets
Open disclosure: how to say sorry
A patient s decision to take legal action or complain against a health practitioner may be prompted by perceived insensitive handling poor communication or delay after an adverse clinical incident.
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Factsheets
Workplace & employment
Preparing for retirement
For doctors retiring involves considering many elements of a business built up over many years in practice. These are some of the factors to contemplate when planning for a smooth transition to retire...
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Factsheets
Patient communication
Practising professionally
How to end the doctor-patient relationship
This factsheet reviews your options and responsibilities when you think you need to end a doctor-patient relationship.
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Courts & reports
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Giving evidence in a criminal court: tips and advice
During your career you may be served with a subpoena or summons requiring you to give evidence in a criminal court in relation to a patient you have cared for. In our short video we give you useful ad...
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Courts & reports
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Preparing a statement for the police: tips and advice
At some stage in your clinical career you may be asked to prepare a statement for the police if your patient is involved in a criminal case. We guide you through the process in our special video.
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Preparing a statement for the police: Tips and advice for Doctors in Training (3.5 mins)
Preparing a statement for the police: Tips and advice for Doctor in Training (3.5 mins) It s likely that during your clinical career you may be asked to provide a statement to the police about a parti...
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