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Avant - Mutual Group

Avant Learning Centre

Stay informed on the latest medico-legal updates and developments

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Patient communicationVideos
How to break bad news Breaking bad news to patients is one of the most difficult tasks facing doctors. Learn how to develop your communication skills to manage this difficult situation.
Courts & reportsVideos
Receiving a complaint from AHPRA The first you may know of a patient complaint is when you receive a letter from either AHPRA or a health complaints entity. In this 5 minute video Lauren Antonini Solicitor at Avant outlines what you ...
Courts & reportsVideos
Writing a medico-legal report When asked to provide a medico-legal report you are usually providing information to be used in possible court proceedings. We outline crucial elements to consider and the practical steps needed to re...
Medical recordsVideos
Managing requests for medical records You may receive requests from a third party for a patient s medical records. This video will advise you about your clinical and legal responsibilities.
Managing patient incidentsVideos
Open disclosure: How to say sorry During your career you may need to discuss an adverse event with a patient. This video will explain your clinical and legal responsibilities in relation to open disclosure.
ConsentVideos
Gaining patient consent Gaining patient consent can be challenging but represents an important opportunity to ensure your patient understands the benefits and risks of a procedure. In this 5 minute video Kim Bowers a Senior ...
Patient communicationVideos
Humanising your practice Dr Gawande talks to Avant s Senior Medical Officer Dr Penny Browne about suggestions on humanising your practice.
Digital healthVideos
My experience with telehealth – Bridget Clancy In this 20min video Dr Bridget Clancy an ENT and Head and Neck surgeon in rural Victoria discusses her experiences of telehealth with Rocky Ruperto from Avant
Digital healthVideos
My experience with telehealth – Penny Browne In this 15min video Dr Penny Browne GP and Avant CMO discusses her experiences of telehealth with Rocky Ruperto from Avant
Digital healthVideos
My experience with telehealth – Amandeep Hansra In this 20min video Dr Amandeep Hansra a GP discusses her experiences of telehealth with Rocky Ruperto from Avant
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