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Patient communication
Videos
How to break bad news
Breaking bad news to patients is one of the most difficult tasks facing doctors. Learn how to develop your communication skills to manage this difficult situation.
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Courts & reports
Videos
Receiving a complaint from AHPRA
The first you may know of a patient complaint is when you receive a letter from either AHPRA or a health complaints entity. In this 5 minute video Lauren Antonini Solicitor at Avant outlines what you ...
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Courts & reports
Videos
Writing a medico-legal report
When asked to provide a medico-legal report you are usually providing information to be used in possible court proceedings. We outline crucial elements to consider and the practical steps needed to re...
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Medical records
Videos
Managing requests for medical records
You may receive requests from a third party for a patient s medical records. This video will advise you about your clinical and legal responsibilities.
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Managing patient incidents
Videos
Open disclosure: How to say sorry
During your career you may need to discuss an adverse event with a patient. This video will explain your clinical and legal responsibilities in relation to open disclosure.
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Consent
Videos
Gaining patient consent
Gaining patient consent can be challenging but represents an important opportunity to ensure your patient understands the benefits and risks of a procedure. In this 5 minute video Kim Bowers a Senior ...
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Patient communication
Videos
Humanising your practice
Dr Gawande talks to Avant s Senior Medical Officer Dr Penny Browne about suggestions on humanising your practice.
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Digital health
Videos
My experience with telehealth – Bridget Clancy
In this 20min video Dr Bridget Clancy an ENT and Head and Neck surgeon in rural Victoria discusses her experiences of telehealth with Rocky Ruperto from Avant
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Digital health
Videos
My experience with telehealth – Penny Browne
In this 15min video Dr Penny Browne GP and Avant CMO discusses her experiences of telehealth with Rocky Ruperto from Avant
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Digital health
Videos
My experience with telehealth – Amandeep Hansra
In this 20min video Dr Amandeep Hansra a GP discusses her experiences of telehealth with Rocky Ruperto from Avant
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