Managing a practice means many moving parts. Answering phone calls and emails, all whilst ensuring a high-level of patient care. This is where we come in. Our Australia-based medical receptionists provide end-to-end remote call handling and administration support, giving you time to focus on what matters most, your patients.
For a limited time, Avant Members receive $500 credit* when they sign up for our Reception or Call Overflow Service.
How our team can help you
- Call handling: Calls answered in your practice name, 9am to 5pm, Monday to Friday *(AEST/AEDT)
- Outpatient billing and debt management: All patient billing managed end-to-end
- Scheduling support: Our team provide support to ensure schedules are optimised, helping prevent overbooking
- Referral processing: We manage referrals, including following up on any that are outstanding.
Ready to get started? Book a meeting with our team today.
The information in this webpage does not constitute legal, financial or other professional advice and should not be relied upon as such. It is intended only to provide a summary and general overview on matters of interest and it is not intended to be comprehensive. Persons implementing any recommendations contained in this webpage must exercise their own independent skill or judgment and seek appropriate professional advice relevant to their own particular circumstances. Compliance with any recommendations will not in any way guarantee discharge of the duty of care owed to patients and others coming into contact with the health professional or practice. Avant Practice Solutions and its related entities are not responsible to any person for any loss suffered in connection with the use of this information. Information is only current at the date initially published. © Avant Mutual Group Limited 2026.
