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Female GP talking to patient while sitting at a desk

12 June 2024

Members Only
Course

Patient complaints - cascading consequences

In this medico-legal webinar, Avant experts take you through a series of escalating patient concerns that could have been avoided. Using insights from patients and other research, we'll help you understand what a patient really wants when they complain to a doctor or practice, and how this may affect whether or not they make a regulatory complaint.

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Avant Watermark

09 June 2024

Members Only
Course

Patient complaints – cascading consequences – post measuring outcomes activity

This is an optional post Measuring Outcomes activity for doctors who have completed Activity 863661 (eLearning – Patient complaints – cascading consequences). In this activity you will use the knowledge covered in the Webinar to appropriately manage and safely resolve direct patient complaints.

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Avant Watermark

07 May 2024

Members Only
Webinar

Prescribing principles: Part three – An update

In this medico-legal webinar, Avant experts, take you through a prescribing scenario with a series of cascading events that result in serious consequences. The scenario helps highlight important considerations when a friend or family member needs medication and asks you for a prescription. Our experts discuss: issues associated with treating family or friends prescribing drugs of dependence need for authorities real time prescription monitoring. Avant experts will also detail the consequences from the cases so you can understand how the regulators viewed such situations.

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Avant Watermark

01 May 2024

Members Only
Course

Prescribing principles: Part three – An update – post measuring outcomes activity

This is an optional post Measuring Outcomes activity for doctors who have completed Activity 866270 (eLearning – Prescribing principles: Part three – An update). In this activity you will use the knowledge covered in the Webinar to navigate risks associated with requests to prescribe from family and friends.

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Avant Watermark

01 May 2024

Members Only
Course

Exploring challenging patient interactions – post measuring outcomes activity

This is an optional post Measuring Outcomes activity for doctors who have completed Activity 866274 (eLearning – Exploring challenging patient interactions). In this activity you will develop and implement some skills you have learnt in the Exploring challenging patient interactions course.

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Avant Watermark

01 May 2024

Members Only
Course

Exploring challenging patient interactions

In this course we cover the management of factors that may generate a challenging situation such as aggressive behaviour or highly anxious behaviour. We explore ways to minimise the risk of a patient complaint and outline the management of direct patient complaints if they do occur. Finally in the module we conclude with the options if you are considering ending the doctor-patient relationship.

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Avant Watermark

20 December 2023

Members Only
Course

Sexual boundaries

In the field of medicine, maintaining professional boundaries is of utmost importance to ensure the highest standards of patient care, trust and ethical practice. An important component of professional boundaries is sexual boundaries. Violations of sexual boundaries are considered especially egregious due to the profound impact they can have on the patient’s health and well-being. The Sexual boundaries elearning activity will assist doctors in understanding their legal and ethical obligations regarding sexual boundaries and examine ways to avoid breaching sexual boundaries.

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Avant Watermark

09 November 2023

Members Only
Course

Prescribing principles: Part one – post measuring outcomes activity

The following is an optional post Measuring Outcomes activity for doctors who have completed Prescribing Principles part 1 (RACGP activity 607679).

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