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Lady-on-telephone-at-computer

16 June 2024

Article

Meet the Team: Jess Hall, Head of Virtual Administration Services at Avant Practice Solutions

Get to know Jess Hall, our passionate customer service expert and the Head of Virtual Administration Services.

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Avant Watermark

12 June 2024

Factsheet

Disruptive behaviour in the workplace

Some doctors behave in a disruptive manner. It’s important to discourage and address disruptive behaviour by having systems in place.

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Person-with-headset-and-computer

09 June 2024

Article

Meet the team: Brittany Egan, Virtual Administration Manager at Avant Practice Solutions

Get to know Brittany Egan, our superstar Virtual Administration Manager

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Person-with-headset-on-computer

06 June 2024

Article

Meet the team: Breana McGee, Medical Receptionist at Avant Practice Solutions

Get to know Breana McGee, a solution-focused Medical Receptionist in the Virtual Administration and Reception Services (VARS) team.

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Lady putting open sign on shop front

03 June 2024

Article

Finance your future: acquiring your practice premises through an SMSF

The opportunity to invest in property through a self-managed superannuation fund (SMSF) is one that can offer considerable benefits. It should be of particular interest to doctors considering how to structure the financial aspect of purchasing premises for their practice.

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Person at front desk of medical practice with arms outstretched in frustration

26 May 2024

Article

Keeping calm: how to manage confronting situations

Tips for medical staff and managers on how to manage confrontational situations with patients, including de-escalation techniques and setting boundaries.

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22 May 2024

Factsheet

Advertising guidelines when promoting your practice

Understand your responsibilities when advertising to avoid a possible hefty fine. Advertising includes your website, social media and your letterhead.

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growing-your-practice-what-you-need-to-know

20 May 2024

Article

Growing your practice: what you need to know

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