Virtual Administration Services
An Australia-based team of experienced medical receptionists providing tailored support
Virtual Administration and Reception Service
Your complete off-site admin service – with the help of our team, you don’t need to hire practice admin staff. We work in your software and answer your own telephone number, giving your practice a professional image while helping deliver quality patient care and ensuring staff availability for referring doctors.
Working remotely, we can take care of phone and admin tasks, appointment bookings, patient paperwork, theatre list management, billing, patient messages, admin paperwork, filing and chasing results, and patient communications.
Call Overflow and Virtual Reception
We can remove the burden of managing calls and admin tasks with our virtual staff to offer a reliable and adaptable solution, aiming to provide support when and where you need it.
Although off-site, we act as an extension of your in-house team to support you in providing an exceptional service for your patients. Our bespoke service can help reduce voicemails and unanswered calls, improving the patient experience.
Virtual Administration Temporary Services
When short-staffed, our receptionists can step in on short notice to manage the daily operations of your practice, helping you focus on patient care.
We offer three levels of pay-as-you-go support that can help ensure your practice continues running smoothly with professional call handling, patient bookings and admin support tailored to your needs.
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