Claims insights and research collection

Uncover the key issues driving claims and complaints in our claims insights and explore featured Avant research revealing emerging trends in healthcare.

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Our claims insights

Watch this video to see how we turn notifications into powerful insights. You’ll learn how we classify and analyse the data using our coded claims dataset, and how these insights inform our specialty-specific and topic-based reports.

See our latest topic-based claims insights
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Diagnostic error

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Medical records

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Regulatory complaints

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Browse our collection

We’ve explored topics that frequently lead to claims and complaints, analysed the underlying issues, and distilled them into actionable insights—helping you reduce risk and approach your work with confidence.

Consent

COVID

Communications

Diagnosis

Medical records

Medicare

Medication related

Opiod prescribing

Professionalism

Regulatory complaints


To search our entire collection, including specialty claims insights, click here.

Featured research and evaluation
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AI in medical practice: doctors’ perspective on the benefits, challenges and facilitators of artificial intelligence scribe use

Avant Mutual partnered with CSIRO to examine how doctors perceive AI scribes, their potential benefits, challenges, and facilitators of scribe use in practice. 

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Protecting Australia's Dual Healthcare System: Economic analysis and policy considerations

Avant Mutual engaged DeltaPearl Partners to analyse the private health insurance (PHI) rebate's true impact as part of the broader healthcare ecosystem.

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Medico-legal risks associated with fragmented care in general practice

An analysis of Avant medico-legal case files was undertaken to identify the underlying contributors to fragmented care and its negative consequences.

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Evaluation of Avant's 2022 Medicare education campaign

Avant launched its Medicare campaign to help members improve their understanding of the Medicare system so they can practise confidently and safely. The findings of this evaluation support Avant's position that the main contributor to non-compliance is the complexity of Medicare. 

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Evaluation of Avant's 2024 AI education campaign 

Our latest survey reveals the rapid rise in usage of AI scribes in clinical practice and uncovers the key reasons doctors are turning to this technology. Conducted as part of the evaluation of Avant's AI campaign, this report explores the impact of the education campaign to members.

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The Avant Foundation

The Avant Foundation supports medical research and education by offering grants to members and organisations. 

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