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Communication strategies for challenging patient behaviours

The relationship between a doctor and patient is at the core of a clinical consultation. An optimal relationship is characterised by mutual respect, open communication and co-operation in achieving the best possible outcomes for the patient. This module aims to refresh skills to assist the medical practitioner during a consultation with a difficult patient.

This is a members only course. Already a member? 'Click Start' Course to begin.

Course Details

Course duration

120 minutes

Credit value

This activity is approved in the 2023-25 Triennium for the following hours and types: "Educational Activities": 2, "Reviewing Performance": 0, "Managing Outcomes": 0.

Completion requirement

80% pass mark required for completion


RAGCP approved activity 408721
RAGCP approved activity 408721
ACRRM approved activity 28784
ACRRM approved activity 28784
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