Service charter survey terms and conditions

Information on how to enter and prizes form part of these terms and conditions. By entering, participants agree to be bound by these terms and conditions.

Who Can Enter?

To enter, you must be over 18 years of age and an Avant Member.

Directors, management and employees of Avant (the Promoter) and its related bodies corporate, and immediate family members of each of these persons are ineligible to enter.

Competition Dates

The competition will commence at 8am AEST on Monday 13 May 2024 and close at 11.59pm on Sunday 26 May 2024 (the competition period).

How to Enter

The competition is free to enter.

To enter you must, during the competition period, complete the Avant Member Service Charter Survey and include your name and email address, to go in the draw.

Each person submitting their details and satisfying the requirements will automatically have their name entered into the draw. Entries received outside the competition period will not be considered

Only one entry is permitted per person.

Incomplete or illegible entries will be deemed invalid.

Prizes

There are five prizes to be awarded, each consisting of a $100 AUD Flexi eGift Card. The total prizes pool is valued at $500 including GST.

Each entrant can win a maximum of one prize.

The prizes terms are as follows:

  • The $100 Flexi eGift is valid for redemption 3 years from when the electronic gift card email is sent. Each retailer has their own expiry terms and conditions.
  • Flexi eGift cards are not redeemable for cash. For more terms and conditions, visit www.giftpay.com.au
  • There is no cost involved with the winners claiming their prize;
  • No bonus prizes will be awarded;
  • The Promoter is not liable for any loss, damage or injury suffered (even if caused by negligence) as a result of accepting and/or using a prize, except for any liability which cannot be excluded by law;
  • The winner should look to the manufacturer of the prize for all warranties. However, these terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010 (Cth)) where to do so would contravene that statute or cause any part of these terms and conditions to be void;
  • Each prize must be taken as is and no compensation will be payable if a winner that is awarded a prize is unable to use the prize as stated. It is a condition of accepting a prize that the winner accepts the conditions of use of that prize; and
  • Prizes are not variable or transferable. Prizes are not redeemable for cash. The Promoter’s decisions will be final and binding - no correspondence will be entered into. The Promoter accepts no responsibility for late, lost or misdirected entries or other communications.

Selection of Winners

Prize draw will take place at 10am AEST on Tuesday 28 May 2024 at the Sydney office of Avant, at Level 6, Darling Park 3, 201 Sussex Street, Sydney NSW 2000. The first five entries randomly drawn will be awarded a prize.

Notification of Winners

The winners will be notified by telephone or email within two days of the draw and will be published on the Avant website at avant.org.au on Tuesday 4 June 2024.

Prizes will be delivered to the winner’s Australian address or email address (as appropriate) as held in the Avant Member database, or may be collected from an Avant office, as agreed between the winner and the Promoter.

The Promoter reserves the right to request verification of identity, residential address of winners and any other information relevant to the entry. Any requirements regarding verification will be at the Promoters discretion.

Unclaimed Prizes

If necessary, a second chance draw will be held at 10am AEST on Tuesday 27 August 2024 at the Sydney office of Avant, at Level 6, Darling Park 3, 201 Sussex Street, Sydney NSW, in order to distribute any unclaimed prize. Winners will be notified by telephone or email within 2 days of the draw and will be published on the Avant website at avant.org.au.

Prizes are not variable or transferable. Prizes are not redeemable for cash. The promoter’s decisions will be final and binding - no correspondence will be entered into. The promoter accepts no responsibility for late, lost or misdirected entries or other communications.

Publicity

Entrants consent to the use of their image and name for promotional activities by the promoter and its related bodies corporate and acknowledge that it is a condition of taking the Prize that all winners agree to promotional activities, including the use of their names and images without additional compensation.

General

All entrants indemnify the Promoter and its Related Bodies Corporate against all liability, cost, loss or expense arising out of accepting the prize or participation in the promotion, including but not limited to loss of income and personal injury. Entries remain the property of the promoter and its related bodies corporate. Details from entries (including personal information) may be collected and used by the Promoter and its related entities for the purposes of conducting the Promotion, providing services to you (including marketing and promotion), conducting the Promoter’s business, communication to you and complying with the law. The Promoter may disclose your personal information to contracted service providers as reasonably necessary to facilitate the draw. For more information on the Promoters related entities, how your personal information is used, how to access or correct your personal information held or to make a complaint, please read the Promoter’s Privacy Policy or contact the Promoter’s Privacy Officer at privacy@avant.org.au. By participating in the Promotion, entrants consent to the use of their information as described.

Disputes concerning the Competition will be resolved by the Promoter at its sole discretion, acting reasonably and with regards to the spirit of the Competition.

The Promoter reserves the right to change these terms and conditions at any time for the purposes of facilitating the continued operation of the Competition, subject to State or Territory regulation.

If for any reason any aspect of this Competition is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.

Promoter

The promoter of competition is Avant Mutual Group Limited (ABN 58 123 154 898) of Level 6, Darling Park 3, 201 Sussex Street, Sydney, NSW 2000.

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NSW State Office AddressLevel 6, Darling Park 3, 201 Sussex Street, Sydney NSW 2000
Telephone 02 9260 9000 | Facsimile 02 9261 2921

Mailing addressPO Box 746 Queen Victoria Building NSW 1230

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In the spirit of reconciliation, Avant acknowledges the Traditional Custodians of Country throughout Australia, and their connections to land, sea and community. As a national organisation, we pay our respects to Elders past and present, of the lands on which we gather and work, and extend that respect to all Aboriginal and Torres Strait Islander peoples.

IMPORTANT: Professional indemnity insurance and the Practice Medical Indemnity Policy available from Avant Mutual Group Limited ABN 58 123 154 898 (Avant Mutual) are issued by Avant Insurance Limited, ABN 82 003 707 471, AFSL 238 765 (Avant). Avant Cyber Insurance cover is available to eligible Avant Practice Medical Indemnity Policy holders up to the cessation of their policy and is provided under a Group Policy between Liberty Mutual Insurance Company ABN 61 086 083 605 (Liberty) and Avant. Private health insurance products are issued by The Doctors’ Health Fund Pty Limited, ABN 68 001 417 527, a member of the Avant Mutual Group. Avant arranges Avant Business Insurance as agent of the insurer Allianz Australia Insurance Limited ABN 15 000 122 850, AFSL 234 708 (Allianz) and may receive a commission on each policy arranged. Avant Travel Cover is available under a Group Policy between QBE Insurance (Australia) Limited, ABN 78 003 191 035, AFSL 239 545 (QBE) and Avant Mutual. Avant Travel Cover is underwritten by QBE and Avant may receive a benefit for arranging cover. Avant Finance is a registered business name of Avant Doctors’ Finance Pty Ltd (ACN 637 769 361) and licensed to Avant Doctors’ Finance Brokers Pty Ltd (ABN 75 640 406 784). Avant Doctors’ Finance Brokers Pty Ltd is a wholly owned subsidiary of Avant Doctors’ Finance Pty Ltd. Loan products may be provided by Avant Doctors’ Finance Pty Ltd or arranged by Avant Doctors’ Finance Brokers Pty Ltd. Credit services or assistance to which the National Credit Code applies are provided by Avant Doctors’ Finance Brokers Pty Ltd as authorised Credit Representative (Credit Representative Number 523242) for LMG Broker Services Pty Ltd ACN 632 405 504 Australian Credit Licence 517192. Legal services are provided by Avant Law Pty Ltd ABN 63 136 429 153 (Avant Law). Liability limited by a scheme approved under Professional Standards Legislation. Legal practitioners employed by Avant Law are members of the scheme.


The information provided on this website is general advice only and has been prepared without taking into account your objectives, financial situation and needs. You should consider these, having regard to the appropriateness of the advice before deciding to purchase or continue to hold these products. For full details including the terms, conditions, and exclusions that apply, please read and consider the relevant Product Disclosure Statement or policy wording and Target Market Determination (TMD) which are available on this website or by contacting us on 1800 128 268. Information on this site does not constitute legal or professional advice, and is current as at the date of initial publication.