Support for members impacted by the floods
At Avant, we stand with our members, especially in times of hardship. At a time of widespread damage due to the severe floods and storms in North Queensland, we want to provide additional help for Avant members.
For members adversely affected by the inclement weather, we may waive your medical indemnity premium for three months, without impacting your cover.
To be eligible for this assistance, members need to:
- be working or living in an area impacted by the floods;
- have a current Avant practitioner and/or practice policy;
- be eligible for a Disaster Recovery Payment;
The current areas affected by this event can be found at North and Far North Tropical Low from January 2025.
Please contact us on 1800 128 268 or email us at memberservices@avant.org.au to discuss your situation and how we can assist. This may also mean relief on other Avant Mutual Group or Doctors’ Health Fund products you hold.
Medico-legal coverage for members providing care in flood affected communities
The current floods are causing immense stress on many communities and health practitioners are responding to issues, often in emergency conditions, without access to usual resources.
To help protect your business, equipment, staff, and patients, we’ve outlined key measures you can take to mitigate the impact of flooding. Click here to learn more.
Avant considers services provided to patients and communities in emergencies, such as these, to be covered by our practitioner and practice policies, subject to the terms, conditions and exclusions in the policies.
For any medico-legal questions, please contact our medico-legal advice line on 1800 128 268. Additional support services are also available on our website.
We hope you stay safe, and we extend our thoughts and support to all those affected.