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Responding to data breach - Avant

22 September 2025

Factsheet

Responding to data breach

For healthcare organisations, understanding your obligations in the event of a data breach will help you respond effectively to an accidental or malicious threat to the security of personal health information.

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Privacy policy development guide - Avant

21 September 2025

Members Only
Course

Privacy policy development guide

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Doctor justified in refusing to give patient access to medical records - Avant

14 September 2025

Case study

Doctor justified in refusing to give patient access to medical records

Doctors may refuse to allow patients to access their personal information if they reasonably believe giving access would pose a serious threat to the life, health or safety of an individual or to public health or safety. A decision of the Australian Information Commissioner illustrates how this exception may operate.

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Medicare compliance insights - Avant

11 September 2025

Members Only
Course

Medicare compliance insights

The Medicare system is the government funded healthcare system in Australia. There is a process to follow and requirements to meet before you can bill Medicare. In this course, we outline the compliance process you need to understand and ways to mitigate your risks of compliance action.

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Assessment of capacity - Avant

08 September 2025

Video

Assessment of capacity

Dr Mark Woodrow, General Manager of the Medical Advisory Service at Avant explains how to assess decision-making capacity in healthcare, outlining key criteria, practical steps, and legal considerations.

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Reflective practice - Avant

07 September 2025

Video

Reflective practice

This 6 minute video Annabel Herron, Risk Adviser, Avant outlines the value of reflective practice in relation to a disciplinary matter and education programs.

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Receiving a complaint from Ahpra - Avant

07 September 2025

Video

Receiving a complaint from Ahpra

The first you may know of a patient complaint is when you receive a letter from either Ahpra or a health complaints entity. In this 5 minute video Lauren Antonini, Solicitor at Avant, outlines what you should do if you receive a formal complaint and offers advice to help you prepare.

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Third party requests for medical records - Avant

07 September 2025

Video

Third party requests for medical records

You may receive requests from a third party for a patient’s medical records. This video will advise you about your clinical and legal responsibilities.

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NSW State Office AddressLevel 6, Darling Park 3, 201 Sussex Street, Sydney NSW 2000
Telephone 02 9260 9000 | Facsimile 02 9261 2921

Mailing addressPO Box 746 Queen Victoria Building NSW 1230

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In the spirit of reconciliation, Avant acknowledges the Traditional Custodians of Country throughout Australia, and their connections to land, sea and community. As a national organisation, we pay our respects to Elders past and present, of the lands on which we gather and work, and extend that respect to all Aboriginal and Torres Strait Islander peoples.

IMPORTANT: Professional indemnity insurance and the Practice Medical Indemnity Policy available from Avant Mutual Group Limited ABN 58 123 154 898 (Avant Mutual) are issued by Avant Insurance Limited, ABN 82 003 707 471, AFSL 238 765 (Avant). Avant Cyber Insurance cover is available to eligible Avant Practice Medical Indemnity Policy holders up to the cessation of their policy and is provided under a Group Policy between Liberty Mutual Insurance Company ABN 61 086 083 605 (Liberty) and Avant. Private health insurance products are issued by The Doctors’ Health Fund Pty Limited, ABN 68 001 417 527, a member of the Avant Mutual Group. Avant arranges Avant Business Insurance as agent of the insurer Allianz Australia Insurance Limited ABN 15 000 122 850, AFSL 234 708 (Allianz) and may receive a commission on each policy arranged. Avant Travel Cover is available under a Group Policy between QBE Insurance (Australia) Limited, ABN 78 003 191 035, AFSL 239 545 (QBE) and Avant Mutual. Avant Travel Cover is underwritten by QBE and Avant may receive a benefit for arranging cover. Avant Finance is a registered business name of Avant Doctors’ Finance Pty Ltd (ACN 637 769 361) and licensed to Avant Doctors’ Finance Brokers Pty Ltd (ABN 75 640 406 784). Avant Doctors’ Finance Brokers Pty Ltd is a wholly owned subsidiary of Avant Doctors’ Finance Pty Ltd. Loan products may be provided by Avant Doctors’ Finance Pty Ltd or arranged by Avant Doctors’ Finance Brokers Pty Ltd. Credit services or assistance to which the National Credit Code applies are provided by Avant Doctors’ Finance Brokers Pty Ltd as authorised Credit Representative (Credit Representative Number 523242) for LMG Broker Services Pty Ltd ACN 632 405 504 Australian Credit Licence 517192. Legal services are provided by Avant Law Pty Ltd ABN 63 136 429 153 (Avant Law). Liability limited by a scheme approved under Professional Standards Legislation. Legal practitioners employed by Avant Law are members of the scheme.



The information provided on this website is general advice only and has been prepared without taking into account your objectives, financial situation and needs. You should consider these, having regard to the appropriateness of the advice before deciding to purchase or continue to hold these products. For full details including the terms, conditions, and exclusions that apply, please read and consider the relevant Product Disclosure Statement or policy wording and Target Market Determination (TMD) which are available on this website or by contacting us on 1800 128 268. Information on this site does not constitute legal or professional advice, and is current as at the date of initial publication.