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02 July 2024
Claims insights: plastic, reconstructive and cosmetic surgeons
Find out the underlying themes and insights from our analysis to reduce your risk of claims and complaints.
20 June 2024
GP breached patient privacy by disclosing information to police without a warrant
12 June 2024
Disruptive behaviour in the workplace
Some doctors behave in a disruptive manner. It’s important to discourage and address disruptive behaviour by having systems in place.
12 June 2024
Patient complaints - cascading consequences
In this medico-legal webinar, Avant experts take you through a series of escalating patient concerns that could have been avoided. Using insights from patients and other research, we'll help you understand what a patient really wants when they complain to a doctor or practice, and how this may affect whether or not they make a regulatory complaint.
09 June 2024
Patient complaints – cascading consequences – post measuring outcomes activity
This is an optional post Measuring Outcomes activity for doctors who have completed Activity 863661 (eLearning – Patient complaints – cascading consequences). In this activity you will use the knowledge covered in the Webinar to appropriately manage and safely resolve direct patient complaints.
22 May 2024
Advertising guidelines when promoting your practice
Understand your responsibilities when advertising to avoid a possible hefty fine. Advertising includes your website, social media and your letterhead.
19 May 2024
FY24 'Get prepped for tax time' webinar
Our ‘Get prepped for tax time’ webinar aims to assist you in navigating this pivotal period and help you unlock the full potential of EOFY benefits. A recording of the webinar is available for those who missed it or would like to rewatch.
12 May 2024
Privacy: the essentials
This factsheet provides an overview of your obligations under privacy legislation to protect confidential patient information. Privacy law is complex. If you have any queries about your obligations and how privacy laws apply in your practice, contact us for advice.