If you are looking to contact us regarding either your indemnity or travel policies, we are currently experiencing higher than expected enquiry volumes resulting in long wait times. You can access further information about these policies, including alternative contact options, via the member portal. We apologise for the inconvenience this may cause.

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ACT State Office

Unit 10, George Turner House, 11 McKay Gardens, Turner ACT 2612
Telephone: 03 9026 5961 | Fax 03 8673 5015


Michael Carbery

Michael Carbery

Position: Head of Growth - NSW/ACT
Email: michael.carbery@avant.org.au
Contact Number: 0419 279 286
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Michael has over 10 years’ experience in advising and supporting medical practitioners, practices and groups on insurance and medico-legal risk solutions. Having worked alongside doctors both in the UK & Australia, he offers a broad range of industry knowledge and insights to assist in the needs of members.

NSW State Office

Level 6, Darling Park 3, 201 Sussex Street Sydney NSW 2000
PO Box 746 Queen Victoria Building NSW 1230
Telephone: 02 9260 9000 | Fax 02 9261 2921


Michael Carbery

Michael Carbery

Position: Head of Growth - NSW/ACT
Email: michael.carbery@avant.org.au
Contact Number: 0419 279 286
Download contact card

Michael has over 10 years’ experience in advising and supporting medical practitioners, practices and groups on insurance and medico-legal risk solutions. Having worked alongside doctors both in the UK & Australia, he offers a broad range of industry knowledge and insights to assist in the needs of members.

Sarah Bedford

Sarah Bedford

Position: Business Development Manager
Email: sarah.bedford@avant.org.au
Contact Number: 0437 827 661
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Sarah has over 10 years’ experience working with healthcare practitioners, with a focus primarily on new fellows and consultants. She prides herself on building a strong lasting and relationship with Avant members and customers, to ensure they receive the right insurance cover for them.

Julie Cowap

Julie Cowap

Position: Business Development Manager
Email: Julie.Cowap@avant.org.au
Contact Number: 0434 560 666
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Julie has a degree in medical microbiology and over 20 years' of experience working as a senior client and relationship manager. She is committed to developing strong, lasting relationships to ensure better outcomes for members and customers.

Greg Forrest

Greg Forrest

Position: Business Development Manager
Email: Greg.Forrest@avant.org.au
Contact Number: 0447 782 884
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Greg has more than 20 years’ experience working in the financial and insurance industry. He joined Avant in 2019, and he prides himself on being innovative, energetic and confident to be able to assist members and prospects with all their insurance needs.

Adam Harris

Adam Harris

Position: Business Development Associate
Email: Adam.Harris@avant.org.au
Contact Number: 0473 831 851
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Adam has been with Avant since 2020 and is an early career doctor specialist in NSW and ACT. Supporting medical students through to new fellows, he is dedicated to provide valuable insights, education and advice on Avant’s insurance products and services. Prior to Avant, Adam worked in relationship management, project management and policy analysis positions.

NT State Office

Contact South Australian State Office
Level 1, 195 Melbourne Street, North Adelaide, SA 5006
PO Box 1263, Adelaide SA 5001
Telephone: 08 7071 9800 | Fax 08 7071 5250

Tim Hall

Tim Hall

Position: State Manager SA/NT - Growth
Email: tim.hall@avant.org.au
Contact Number: 0435 686 385
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Tim has an extensive background in managerial and business development roles. He has worked with medical defence and health insurance organisations. Tim builds strong relationships with members to support them with their personal and practice medical indemnity needs.

Michael Lardner

Michael Lardner

Position: Business Development Manager
Email: michael.lardner@avant.org.au
Contact Number: 0449 902 799
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Michael has 25 years’ experience in the insurance industry and has worked at Avant since 2008. He is dedicated to driving a consultative business approach and understands the importance of providing quality service to current and new members.

QLD State Office

Level 18, 345 Queen Street Brisbane QLD 4000
GPO Box 5252, Brisbane QLD 4001
Telephone: 07 3309 6800 | Fax 07 3309 6850

Emma Saint

Emma Saint

Position: Head of Growth - QLD
Email: Emma.Saint@avant.org.au
Contact Number: 0466 546 533
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Emma has over 15 years’ experience working in healthcare and a deep understanding of medico-legal risk management and the Australian healthcare system. She has been with Avant for six years, initially as a Risk Adviser, and enjoys partnering with medical practitioners and practices to understand their needs and to provide medico-legal risk management solutions. Emma holds a Bachelor of Nursing and Masters in Healthcare Management with a quality major.

Nev Donald

Nev Donald

Position: Business Development Manager
Email: nev.donald@avant.org.au
Contact Number: 0481 037 180
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Nev has over 30 years’ experience working in the specialist risk and financial services industry. Nev has an in-depth understanding of the medico-legal services and products needed by medical professionals, particularly Orthopaedic Surgeons, all other specialist categories and their medical practices.

Tony Friend

Tony Friend

Position: Business Development Manager
Email: tony.friend@avant.org.au
Contact Number: 0427 439 070
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Tony has over 20+ yrs in the Insurance Industry both in Australia and the United States with a specialist knowledge of General Insurance. Tony believes his experience and human relations skills are key when assisting and developing relationships within the medical industry by ensuring they have the right Medical Indemnity Insurance and General Insurance in place to protect themselves.

SA State Office

South Australian State Office
Level 1, 195 Melbourne Street, North Adelaide, SA 5006
PO Box 1263, Adelaide SA 5001
Telephone: 08 7071 9800 | Fax 08 7071 5250

Tim Hall

Tim Hall

Position: State Manager SA/NT - Growth
Email: tim.hall@avant.org.au
Contact Number: 0435 686 385
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Tim has an extensive background in managerial and business development roles. He has worked with medical defence and health insurance organisations. Tim builds strong relationships with members to support them with their personal and practice medical indemnity needs.

Michael Lardner

Michael Lardner

Position: Business Development Manager
Email: michael.lardner@avant.org.au
Contact Number: 0449 902 799
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Michael has 25 years’ experience in the insurance industry and has worked at Avant since 2008. He is dedicated to driving a consultative business approach and understands the importance of providing quality service to current and new members.

TAS State Office

Suite 4, 147 Davey Street, Hobart, TAS 7000
PO Box 895, Hobart, Tasmania 7001
Telephone: 03 6223 5400

Ngaire Burgess

Ngaire Burgess

Position: State Manager TAS - Growth
Email: ngaire.burgess@avant.org.au
Contact Number: 0401 983 231
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Ngaire is a trusted medical indemnity specialist in Tasmania. She has over 20 years' experience working with doctors across all specialties and holds a master's degree in business. With a friendly approach Ngaire supports doctors and medical practices with all their indemnity needs.

VIC State Office

Level 36, Melbourne Central Tower
360 Elizabeth Street, Melbourne VIC 3000
Telephone: 03 9026 5900 | Fax 03 8673 5015

Peter Lambert

Peter Lambert

Position: State Manager VIC - Growth
Email: Peter.Lambert@avant.org.au
Contact Number: 0408 548 061
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Peter has a wealth of experience in business change, growth and transformation across a variety of industries, including member-owned mutual organisations in the financial services sector. Peter's focus is to provide existing and prospective members with insurance solutions at all stages of their careers, that supports their personal and practice needs.

Andrew Savannah

Andrew Savannah

Position: Business Development Manager
Email: andrew.savannah@avant.org.au
Contact Number: 0403 897 197
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After over 10 years of experience in private health insurance, Andrew transitioned to Avant Mutual in 2018. He is dedicated to assisting doctors at all career stages in finding the best protection for them professionally and personally. He is one of Avant’s Victoria team serving general practitioners and specialists.

William Sam

William Sam

Position: Business Development Manager
Email: william.sam@avant.org.au
Contact Number: 0409 377 167
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William is a highly motivated people specialist with more than 10 years of experience in financial services and energy markets. William builds strong relationships with members to support them with their medical indemnity needs at all stages of their careers both professionally and personally.

Maureen Reeves

Maureen Reeves

Position: Business Development Associate
Email: maureen.reeves@avant.org.au
Contact Number: 0478 479 974
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Maureen has been supporting early career doctors and general practitioners since 2022. She is driven to create and maintain strong relationships with Avant members and customers to ensure that they have the right medical indemnity insurance to protect themselves.

WA State Office

Level 1, 1315 Hay Street, West Perth WA 6005
PO Box 950, West Perth WA 6872
Telephone: 08 6189 5700 | Fax 08 6189 5713

Professional portrait of Rathika Kanapathippillai

Rathika Kanapathippillai

Position: Head of Growth - WA
Email: Rathika.Kanapathippillai@avant.org.au
Contact Number: 0458 779 312
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Rathika is a healthcare professional with over 10 years’ experience in sales, business development and customer service. Rathika prides herself on taking a hands on approach to building strong and lasting partnerships with members. She joined Avant in 2022, and is committed to provide excellent service to doctors across WA.

Professional portrait of Alister Ironside

Alister Ironside

Position: Business Development Manager
Email: alister.ironside@avant.org.au
Contact Number: 0428 869 823
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Alister has 10 years of experience in the general insurance industry and has been supporting Avant members since 2017. 

His focus is to provide advice, education and support to medical professionals and medical practices so members can practise safely and with confidence.

Lydia Crostella

Lydia Crostella

Position: Business Development Associate
Email: lydia.crostella@avant.org.au
Contact Number: 0457 760 238
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Lydia joined Avant in 2022 and supports early career doctors, from medical students through to new fellows. She is motivated to creating and maintaining strong relationships with doctors across WA.

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