Practice Management

A suite of solutions designed to help streamline practice administration
At Avant Practice Solutions, we support thousands of Australian doctors and practices to unlock their potential, minimise disruption and enhance efficiency. Our suite of solutions can help optimise the day-to-day administration of your medical practice, giving you time back to focus on what matters most – your patients.
Learn more about the services and products we offer:

VoiceBox
VoiceBox Scribe is the AI-powered assistant that captures your consults in real-time and turns them into structured clinical notes for your review. It’s simple to use on your smartphone or laptop and pay-as-you-go (no lock-ins or minimums). Plus you have the added assurance of easy access to Avant Practice Solutions customer support.

PracticeHub
PracticeHub is an intuitive digital platform that helps general and specialist practices reduce the burden of compliance and daily tasks. By centralising all your documents, tasks, HR, risk management and incident reporting in one platform, it helps free up your time to focus on patient care.

Remote medical receptionists
Our Australia-based medical reception team can help take care of incoming calls, patient bookings and more. While off-site, we can act as an extension of your in-house team. From full-time medical secretarial support, to filling in for absent staff and providing extra support during busy periods to help maximise practice efficiency.

Medical billing support
Whether you’re new to private billings or have an established private practice, our smartphone Billings+ App and expert team can provide end-to-end surgical and billing support, helping you to save time, regain lost revenue, and enjoy financial control.

Consulting services
Our experienced practice management consultants can help your practice thrive. They can work with you to help enhance your business’ HR management, operational efficiency and financial reporting. With a better understanding of your business, you can implement strategies to assist your team and help improve efficiency.

Medical bookkeeping and payroll
Increase your confidence in your medical bookkeeping with support from our BAS-accredited bookkeepers and medical payroll officers. Our team can assist with fulfilling your practice’s essential bookkeeping obligations with efficiency and accuracy, helping you maintain compliance.
Persons implementing any recommendations contained in this publication must exercise their own independent skill or judgment or seek appropriate professional advice relevant to their own particular practice. Compliance with any recommendations will not in any way guarantee discharge of the duty of care owed to patients and others coming into contact with the health professional or practice. Avant and Avant Practice Solutions are not responsible to you or anyone else for any loss suffered in connection with the use of this information. Information is only current at the date initially published.
IMPORTANT: Professional indemnity insurance and the Practice Medical Indemnity Policy available from Avant Mutual Group Limited ABN 58 123 154 898 (Avant Mutual) are issued by Avant Insurance Limited, ABN 82 003 707 471, AFSL 238 765 (Avant). Avant Cyber Insurance cover is available to eligible Avant Practice Medical Indemnity Policy holders up to the cessation of their policy and is provided under a Group Policy between Liberty Mutual Insurance Company ABN 61 086 083 605 (Liberty) and Avant. Private health insurance products are issued by The Doctors’ Health Fund Pty Limited, ABN 68 001 417 527, a member of the Avant Mutual Group. Avant arranges Avant Business Insurance as agent of the insurer Allianz Australia Insurance Limited ABN 15 000 122 850, AFSL 234 708 (Allianz) and may receive a commission on each policy arranged. Avant Travel Cover is available under a Group Policy between QBE Insurance (Australia) Limited, ABN 78 003 191 035, AFSL 239 545 (QBE) and Avant Mutual. Avant Travel Cover is underwritten by QBE and Avant may receive a benefit for arranging cover. Legal services are provided by Avant Law Pty Ltd ABN 63 136 429 153 (Avant Law). Liability limited by a scheme approved under Professional Standards Legislation. Legal practitioners employed by Avant Law are members of the scheme.
The information provided on this website is general advice only and has been prepared without taking into account your objectives, financial situation and needs. You should consider these, having regard to the appropriateness of the advice before deciding to purchase or continue to hold these products. For full details including the terms, conditions, and exclusions that apply, please read and consider the relevant Product Disclosure Statement or policy wording and Target Market Determination (TMD) which are available on this website or by contacting us on 1800 128 268. Information on this site does not constitute legal or professional advice, and is current as at the date of initial publication.
© Avant Mutual Group Limited 2025