Explore how our Lite Plan can benefit your practice

Streamline your practice with PracticeHub’s comprehensive features, designed to help you focus on delivering exceptional patient care while meeting industry standards and other obligations.

Access a library of expertly written, customisable policies and procedures for specialist practices, covering key areas such as: 

  • Business operations, including human resource management, work health and safety, and financial management
  • Patient and clinical management

Don't spend time writing policies and procedures yourself or searching for the right content online. PracticeHub provides a range of templates developed by practice management, clinical, risk and legal experts. 

They’re available in the Content Library and can be added to your Manual where they are easily customised to meet your practice's needs. Plus, we regularly update the content to reflect changes in legislation, regulations and guidelines. 

In addition to adding our content to your Manual, you can integrate your own procedures like those for scheduling and billing individual treatments and procedures, processing private health fund payments or recording doctors' preferences. Your Manual allows you to: 

  • Easily integrate your existing content, such as Word documents 
  • Make your Manual a ‘living document’ with images and links to key sites, like Fair Work and Awards 
  • No more downloading outdated third-party PDFs! Now, all your policies, procedures, protocols and SOPs are in one secure place, easily editable and shareable.  
  • Track changes and tag pages for compliance signoff by your team, which can be critical in the event of an incident or claim

If you’re tracking things like equipment, training and other information in tables or spreadsheets, our interactive registers will help streamline the process: 

  • The Quality Registers helps simplify management of feedback, incidents and risk in one place 
  • Create 'tickets' to document details, assign actions, track progress and more 
  • Keep track of documentation with expiry and review dates for equipment, contracts and insurances 
  • With 10 additional custom registers, you can create your own to suit your needs. We even provide templates for training and medication lists

In addition to your Manual and registers, PracticeHub offers a centralised storage space for all your supporting documentation, such as patient forms, equipment maintenance reports, supplier agreements and business insurance policies: 

  • You can link documents to related sections in the system—e.g., patient consent forms linked to the procedures on processing patient consent in your Manual, or steriliser maintenance reports linked to the equipment register 
  • No more scattered hard or electronic copies; keep everything in one place for easy access

Tired of tracking reminders in calendars, notebooks or post-it notes? 

  • PracticeHub allows you to set up reminder dates
  • Set reminders for performance reviews, equipment maintenance or a review schedule for your Manual pages
  • The dashboard and email alerts help keep you and your team on track

PracticeHub includes 8 training courses: 

  • Your team can digitally sign off in PracticeHub that they have 'read, understood, and agree to comply' with relevant policies and procedures 
  • These courses and the signoff process helps provide peace of mind that team members have 'understood' policies and procedures in areas like privacy, workplace behaviour, manual handling, and infection control 
  • Courses are updated regularly to reflect changes in best practices and industry standards, making them ideal for both experienced and new staff

It’s important for you and your team to only see the content you need without being overwhelmed by unnecessary information: 

  • Configure user access according to roles, ensuring consistency and avoiding information overload 
  • Within each module, you can set permissions to allow users to view or edit information 
  • Onboard new users by simply adding their details and linking them to pre-configured user roles. Pages tagged for compliance are automatically assigned to new team members, ensuring consistent onboarding across your practice

Looking for a position description template or guidance on managing a privacy breach? The resources in PracticeHub can help: 

  • Simply download templates, customise and add to your Documents section 
  • You can also access Avant’s extensive library of factsheets, articles and case studies, covering various aspects of practice and clinical management. They’re a great training tool for practice staff

How it works:

The Lite Plan is available for an annual fee from $1,188, which includes access to all these features for up to 15 users, along with ongoing content and feature updates.

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