Interested to learn how to streamline your medical practice with virtual administration and reception staff?

Free eBook

Download this eBook to learn how and why successful practices are using our services to enhance capabilities and improve patient care.

After reading this eBook, you’ll know:

  • The 7 signs it’s time to outsource reception duties
  • The benefits of outsourcing reception duties
  • 5 steps to a successful outsourcing strategy
  • The Do’s and Don’ts of outsourcing

It’s a valuable read for any doctor or surgeon wondering how to safely secure the smooth functioning of their practice without the hassle of new hires.

Improve efficiency and lighten the administrative load

Improve practice efficiency by implementing strategies to prioritise your patient experience with our dedicated offsite team managing your calls and administration tasks remotely. Our personable, prompt and professional staff increase your reception capabilities, supporting you, your staff and patients when and where you need it.

Elevate patient satisfaction

Increase your confidence in your patient satisfaction with careful and courteous receptionists attending to their needs.

Increase efficiency

Streamline your workflows and processes, reduce duplication and leverage technology with specific tasks assigned to specific people.

Minimise staffing needs

Instantly access experienced medical administrators without the headache or costs of staff recruitment, training and retention.

Support your team

Reduce the pressure on your onsite team so they can focus on critical tasks and patient needs with fewer distractions.

Stable and scalable services

Enjoy reliable backup and flexibility in the face of changing needs. When demand surges or you’re short staffed, we’ll handle the overflow.

Reduce errors

Minimise mistakes and know that critical tasks are being capably managed and monitored by a highly competent team.

To learn more about Virtual Administration & Reception


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Persons implementing any recommendations contained on this webpage must exercise their own independent skill or judgment or seek appropriate professional advice relevant to their own particular practice. Compliance with any recommendations will not in any way guarantee discharge of the duty of care owed to patients and others coming into contact with the health professional or practice. Avant and Avant Practice Solutions are not responsible to you or anyone else for any loss suffered in connection with the use of this information. Information is only current at the date initially published. © Avant Mutual Group Limited 2024.

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