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Digital healthFactsheetsPatient communicationPrivacy & confidentiality
Email communication with patients: privacy and patient safety Patients are increasingly expecting their doctors to communicate via email as it is often easier and more convenient for them. There are several issues to consider from a privacy patient safety and co...
Claims insightsMedical records
Medical record-keeping in claims What are the main issues raised in member claims in relation to record-keeping? Find out the underlying themes across all specialties and insights to reduce your risk of these types of claims in our a...
Digital healthFactsheetsPractising professionally
Advertising guidelines when promoting your practice Advertising can be a useful way to reach patients. You do however have an obligation to ensure your advertising is not misleading. Understand your legal and ethical responsibilities with this factshee...
Doctors' health & wellbeingVideos
Setting your sights to thrive.
Vodcast with Dr James Muecke Dr James Muecke Ophthalmologist and 2020 Australian of the Year is interviewed by ABC Medical Reporter Sophie Scott
ConsentFactsheets
Substitute decision makers Many doctors will encounter situations where there is a need to provide care for a patient who has limited or no capacity to make health care decisions for themselves. For these situations the law has...
Managing patient incidentsFactsheets
COVID-19 Government Stimulus Package – What this may mean for you and your practice? On 12 March the Australian Government announced a significant Economic Response to the Coronavirus and on Sunday 22 March significantly boosted that response. Further many banks have announced support...
Courts & reportsDoctors' health & wellbeingManaging patient incidentsFactsheets
What happens when you need our support Receiving a claim or complaint can be confronting even when you are expecting it. Once you notify us however your claim unfolds we will work as a team to advise or defend you throughout the process.
Claims insights
Claims and complaints insights: Cardiologists What are the main issues driving cardiologist (interventional and non-interventional) members compensation claims and complaints? Find out the underlying themes and insights to reduce your risk of the...
FactsheetsPractising professionally
Mandatory notifications about health practitioners In this factsheet we outline what your obligations are under the National Law regarding the mandatory notification of another healthcare practitioner or student. A mandatory notification is only requi...
FactsheetsPractising professionally
Mandatory notifications for treating practitioners In this factsheet we outline what your obligations are under the National Law regarding the mandatory notification of a healthcare practitioner that you are treating as a patient of yours. This will a...
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