Practice resources
Relevant resources for practice owners or managers
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31 August 2025
Understanding privacy and security risks
This course will give you an understanding of privacy and cyber security risks and how they impact information security in healthcare. This course covers: Privacy and cyber definitions and background information Key concepts in how you engage with personal information Cyber security basics Social engineering basics An introduction to data breach management
28 August 2025
Risk management 101
This 5 minute video by Karen Castle, Risk Adviser, Avant explains the concept of risk management and how it can help manage the risks you may face in your practice.
28 August 2025
Education plans
This 5 minute video by Karen Castle, Risk Adviser, Avant explores the education plan program Avant offers for members and how it may assist you to demonstrate your commitment to quality and professionalism.
12 August 2025
Referrals and medicare billing
Medicare and the rules and requirements associated with it, can be complex. In this series, we look at some of the top questions our members ask us about Medicare and what you need to know.
07 August 2025
The hidden cost of administration: patient privacy in practice
Everyday lapses in patient privacy can have serious consequences. From damaging patient trust to triggering legal action and reputational harm. The impact can be significant for you, your practice and your colleagues. This article highlights common breaches in healthcare and offers practical steps to protect patient information and reduce these risks.
30 July 2025
Patient follow-up and recalls
Doctors are often unsure how far they need to go in following up patients for return appointments, review of test results and specialist referrals.
14 July 2025
Strategies for practice growth: the multi-doctor practice
19 June 2025
Sydney practice regains patient facing time with Avant’s 'revolutionary' virtual medical receptionists
Learn how our call overflow and virtual medical receptionist service helped a specialist practice free up time for answering referrers and improve patient experience.