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practitioner-wellbeing-limiting-the-impact-of-notifications

01 July 2024

Article

Practitioner wellbeing: limiting the impact of notifications

At Avant, we regularly see the significant impact that complaints from patients can have on a medical practitioner. Doctors want to do the best for their patients and receiving a complaint can be confronting and distressing, as well as cause anxiety about loss of reputation, income or career.

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member-profile-improving-patient-outcomes-with-better-care-models

01 July 2024

Article

Member profile: Improving patient outcomes with better care models

Professor Neil Spratt is a clinical neurologist and researcher whose work aims to improve treatment and outcomes for stroke patients.

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regulator-clamps-down-on-rtpm-notifications

25 June 2024

Article

Regulator clamps down on RTPM notifications

A recent spike in regulatory action targeting doctors who fail to check Real Time Prescription Monitoring (RTPM) systems suggests that regulators are intensifying their scrutiny of RTPM compliance.

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Back of police member showing the blue reflective police writing on the reflective stab vest

20 June 2024

Case study

GP breached patient privacy by disclosing information to police without a warrant

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consequences-of-injudicious-texting

05 June 2024

Article

Consequences of injudicious texting

Doctors should be aware that text messages to colleagues or others can be considered part of a patient's records.

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Person at front desk of medical practice with arms outstretched in frustration

26 May 2024

Article

Keeping calm: how to manage confronting situations

Tips for medical staff and managers on how to manage confrontational situations with patients, including de-escalation techniques and setting boundaries.

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growing-your-practice-what-you-need-to-know

20 May 2024

Article

Growing your practice: what you need to know

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Woman frowning at computer

09 May 2024

Factsheet

Dealing with a regulatory complaint

Receiving a regulatory complaint is confronting and stressful. In this factsheet we explore the process and your response.

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