- Dermatologists are more likely to be subject to a regulatory complaint than to be sued for compensation.
- The most common allegations were diagnosis-related (missed/delayed diagnoses and misdiagnoses), followed by medication-related issues and practitioner behaviour.
- Over half of diagnosis-related allegations involved neoplasms.
- 2 in 3 complaints against dermatologists were dismissed with no further action.
Notes on the outcomes analysis
This analysis was conducted on regulatory complaints filed against orthopaedic surgeons who are Avant members over the five-year period from July 2016 to June 2021 (FY2017-FY2021). Only complaints with a known outcome were included.
The outcomes were classified based on the degree of severity for members. Shown below are some of the types of outcomes in each category.
- Dismissed – e.g. discontinued, no further action
- Low severity – e.g. counselled, caution, conciliation, resolution, fine
- Medium and high severity – e.g. reprimand, conditions, registration changes, suspension, cancellation
- Claims refers to claims for money, compensation and civil claims.
- Complaints/regulatory complaints relate to formal complaints to regulators e.g. Ahpra.
- Medicare matters include Medicare investigations and audits.
- Employment disputes are matters where Avant defends members against complaints or supports members to resolve employment issues.
- Matters include claims, complaints, coronial cases and other matters such as employment disputes and Medicare.
If you receive a claim or complaint, contact us (avant.org.au/MLAS) on 1800 128 268 for expert medico-legal advice on how to respond – available 24/7 in emergencies.
For any queries on this analysis, please contact us at email@example.com
For more information on communicating with patients, including advice about obtaining
consent and a wide range of other topics, visit the Avant Learning Centre, avant.org.au/avantlearning-
centre, where you will find articles, case studies, podcasts, webinars, videos, factsheets and many other resources.