If you are looking to contact us regarding either your indemnity or travel policies, we are currently experiencing higher than expected enquiry volumes resulting in long wait times. You can access further information about these policies, including alternative contact options, via the member portal. We apologise for the inconvenience this may cause.

If you need to make a claim, please call QBE’s claims team on +61 2 9375 4874 or alternatively, download a claim form and submit it to avantclaims@qbe.com.

If you require emergency assistance, including medical or personal safety assistance, please immediately contact QBE's emergency assistance provider World Travel Protection, on +61 2 8907 5660

For the latest travel alerts for travel to international destinations visit smartraveller.gov.au/destinations 

For the latest World Health Organisation situation reports visit who.int/emergencies/diseases/novel-coronavirus-2019/situation-reports/ 

For a comprehensive list of travel advice and warnings from the Department of Foreign Affairs and Trading, please visit their website at www.smarttraveller.gov.au where you can subscribe to their travel advice and news updates for your destination(s).

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