Communication fundamentals – post measuring outcomes activity

This is an optional Measuring Outcomes activity for doctors who have completed eLearning - Communication fundamentals (RACGP Activity #480377) .Communication fundamentals

refreshed your understanding of the building blocks of patient communication. Topics included active listening, being heard, and building rapport. Since this course, what have you been more aware of in your practice? Do you now allow patients more time to speak at the beginning of the consultation or have you introduced ways to indicate you are listening? Pick an example of a patient consultation where you have used one of the techniques mentioned in this course and describe how it impacted your communication.