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Communication fundamentals – post measuring outcomes activity

This is an optional Measuring Outcomes activity for doctors who have completed eLearning - Communication fundamentals (RACGP Activity #480377) .Communication fundamentals

refreshed your understanding of the building blocks of patient communication. Topics included active listening, being heard, and building rapport. Since this course, what have you been more aware of in your practice? Do you now allow patients more time to speak at the beginning of the consultation or have you introduced ways to indicate you are listening? Pick an example of a patient consultation where you have used one of the techniques mentioned in this course and describe how it impacted your communication.

This is a members only course. Already a member? 'Click Start' Course to begin.

Course Details

Course duration

30 minutes

Credit value

This activity is approved in the 2023-25 Triennium for the following hours and types: "Educational Activities": 0, "Reviewing Performance": 0, "Managing Outcomes": 0.5.

Completion requirement

80% pass mark required for completion


RAGCP approved activity 633110
RAGCP approved activity 633110
ACRRM approved activity 31945
ACRRM approved activity 31945
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