
Real travel cover, real outcomes
Lost luggage. A sudden illness overseas. A trip that runs longer than planned. These things happen, and they can turn a good trip into a stressful one.
That's what Avant Travel Cover is there for. Here's what real cover looks like in practice, plus a reminder of what's included and how to claim.
What's included
Avant Travel Cover gives you and your family broad protection, wherever you travel:
- unlimited trips over a 12-month period, both in Australia and overseas
- up to six months of cover per trip
- automatic cover for your accompanying partner and dependent children
- unlimited medical expenses for injuries you sustain overseas
- no maximum age limit and no questions about pre-existing conditions
- 24/7 emergency assistance, wherever you are.
What real support looks like*
When a daughter's living situation changed overseas
One member got in touch about their daughter's changed living and study situation. They asked whether she'd still count as a dependant under the travel policy. The details were reviewed and the policy endorsed, so her cover continued. That's automatic cover for dependent children in practice. Where circumstances are unusual, Avant and QBE will work with you to make sure cover still fits.
Pregnancy and childbirth overseas
Another member called with questions about pregnancy cover under the travel policy. They asked what would happen if childbirth occurred unexpectedly while travelling. They also asked whether medical cover extends to newborn care, for both mother and baby. Every question was talked through in detail, with extra explanations along the way. This gave them confidence to travel. Unlimited medical expenses for injuries incurred overseas is part of every policy. That's real peace of mind for growing families.
More real outcomes
Stolen luggage, overseas
One member's luggage was stolen while travelling overseas. The claim was paid in full and closed with no fuss. Help was just a call away too. 24/7 emergency assistance meant support was there the moment it was needed.
Luggage theft during a trip
Another traveller had luggage stolen during their trip. Their claim was paid in full and closed promptly. Cover doesn't stop with the policyholder, either. An accompanying partner and dependent children are automatically covered too.
Travel plans changed unexpectedly
One member's travel plans changed unexpectedly, and their trip ran on longer than planned. Avant Travel Cover allows up to six months of cover per trip, and unlimited trips over a 12-month period. Their policy stayed in place, and the extra costs this caused were covered.
A medical emergency overseas
One traveller needed emergency medical treatment while overseas. There were no questions about pre-existing conditions, and no upper limit on the cost of care. The claim was closed once treatment was complete.
Medical care and travel costs, combined
Another member faced both a medical emergency and extra travel costs overseas. This was well into their career. With no age limit on the policy, cover was there when it was needed most. Their claim, covering both medical and travel costs, was paid in full.
Every policy and claim is assessed on its own facts. Past outcomes don't guarantee future results.
How to make a claim
If you need to claim, call QBE's claims team on +61 2 9375 4874. You can also download the claim form and send it to avantclaims@qbe.com.
Need urgent help while travelling? This includes medical or personal safety help. Contact Healix International on +61 2 4217 7649 or email QBEavant@healix.com. This service runs 24/7.
Get cover before you go
If you're travelling within 14 days, call 1800 128 268 to arrange immediate cover. Otherwise, buy your Avant Travel Cover online before your next trip.
*Scenarios in this publication are based on Avant claims experience to date. Certain information has been de-identified to preserve privacy and confidentiality.
Avant Travel Cover is available under a Group Policy between QBE Insurance (Australia) Limited (ACN 003 191 035, AFSL 239545) (‘QBE’) and Avant Mutual Group Limited (ACN 123 154 898) (‘Avant’). Avant Travel Cover is underwritten by QBE. For full details including the restrictions, terms, conditions and exclusions that apply, please read and consider the Product Disclosure Statement, available at avant.org.au or by calling us on 1800 128 268. Please check the Target Market Determination (TMD) to make sure this product is right for you. An excess may apply, depending on policy and claim type. Avant does not provide financial product advice on Avant Travel Cover."