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Female GP talking to patient while sitting at a desk

Patient complaints - cascading consequences

In this medico-legal webinar, Avant experts take you through a series of escalating patient concerns that could have been avoided. Using insights from patients and other research, we'll help you understand what a patient really wants when they complain to a doctor or practice, and how this may affect whether or not they make a regulatory complaint.

This is a members only course. Already a member? 'Click Start' Course to begin.

Course Details

Course duration

60 minutes

Credit value

This activity is approved in the 2023-25 Triennium for the following hours and types: "Educational Activities": 0, "Reviewing Performance": 1, "Managing Outcomes": 0.

Accreditation

RAGCP approved activity 863661
RAGCP approved activity 863661
ACRRM approved activity 33512
ACRRM approved activity 33512
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