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Female GP talking to patient while sitting at a desk

Patient complaints - cascading consequences

In this medico-legal webinar, Avant experts take you through a series of escalating patient concerns that could have been avoided. Using insights from patients and other research, we'll help you understand what a patient really wants when they complain to a doctor or practice, and how this may affect whether or not they make a regulatory complaint.

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Course Details

Course duration

60 minutes

Credit value

This activity is approved in the 2023-25 Triennium for the following hours and types: "Educational Activities": 0, "Reviewing Performance": 1, "Measuring Outcomes": 0.

Accreditation

RAGCP approved activity 863661
RAGCP approved activity 863661
ACRRM approved activity 33512
ACRRM approved activity 33512
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In the spirit of reconciliation, Avant acknowledges the Traditional Custodians of Country throughout Australia, and their connections to land, sea and community. As a national organisation, we pay our respects to Elders past and present, of the lands on which we gather and work, and extend that respect to all Aboriginal and Torres Strait Islander peoples.

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