Due to a planned system upgrade, the member portal, including access to the CPD portal, will be offline until 8:00am (AEDT), Monday 20 October. During this period, members will be unable to log in to either portal. For any urgent enquiries, please call Member Services on 1800 128 268

Due to a planned system upgrade, the member portal, including access to the CPD portal, will be offline until 8:00am (AEDT), Monday 20 October. During this period, members will be unable to log in to either portal. For any urgent enquiries, please call Member Services on 1800 128 268

Members Only
Female GP talking to patient while sitting at a desk

Patient complaints - cascading consequences

In this medico-legal webinar, Avant experts take you through a series of escalating patient concerns that could have been avoided. Using insights from patients and other research, we'll help you understand what a patient really wants when they complain to a doctor or practice, and how this may affect whether or not they make a regulatory complaint.

This is a members only course. Already a member? Click 'Start Course' to begin.

Course Details

Course duration

60 minutes

Credit value

This activity is approved in the 2023-25 Triennium for the following hours and types: "Educational Activities": 0, "Reviewing Performance": 1, "Measuring Outcomes": 0.

Accreditation

RAGCP approved activity 863661
RAGCP approved activity 863661
ACRRM approved activity 33512
ACRRM approved activity 33512
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