
When patients complain
When patients make a complaint about an outcome more often than not what they are seeking is an explanation. This course discusses managing of a patient complaint utilising a case study scenario.
Course Details
Course duration
60 minutes
Credit value
This activity is approved in the 2023-25 Triennium for the following hours and types: "Educational Activities": 1, "Reviewing Performance": 0, "Measuring Outcomes": 0.
Completion requirement
80% pass mark required for completion
Accreditation
RAGCP approved activity 410481
ACRRM approved activity 30754