We are currently processing payments for Medical Indemnity 1 January 2025 renewals. Please note that your cover is not impacted and you can continue to practice. You can access your documents, including your Confirmation Certificate which can be provided as evidence of cover, via the Medical Indemnity Member Login.

Members Only

When patients complain

When patients make a complaint about an outcome more often than not what they are seeking is an explanation. This course discusses managing of a patient complaint utilising a case study scenario.

This is a members only course. Already a member? Click 'Start Course' to begin.

Course Details

Course duration

60 minutes

Credit value

This activity is approved in the 2023-25 Triennium for the following hours and types: "Educational Activities": 1, "Reviewing Performance": 0, "Measuring Outcomes": 0.

Completion requirement

80% pass mark required for completion

Accreditation

RAGCP approved activity 410481
RAGCP approved activity 410481
ACRRM approved activity 30754
ACRRM approved activity 30754
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