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10 February 2026
Referral and specialist letter audit
In this course, we cover the essential principles and best practices for drafting referral and specialist letters. You will learn to evaluate your documentation through a structured review of referral letters against a standardised template, focusing on key areas such as clarity, completeness, relevance, and alignment with professional standards. By completing this activity, you will identify areas for improvement and develop practical strategies to enhance the quality of your communication, support better patient care, and maintain compliance with professional expectations.
04 February 2026
It happened to me: Cyber attack
When staff at a specialist practice turned on their computers one day in January 2018 they found they couldn’t access any of their systems because the practice was the victim of a cyber-attack. In this 20min podcast Ruth Crampton, Avant Member Education Manager, talks with one of the specialists from the practice about her experiences of the attack.
04 February 2026
Claims insights: hospital-based early career doctors
What are the main issues driving early career doctors' medico-legal claims? Find out the underlying themes and insights to reduce your risk of these types of claims, in our analysis.
26 January 2026
Informed financial consent
Informed financial consent (IFC) is an essential part of your communication with your patient about any potential out-of-pocket expenses. It is important a patient is never surprised when they receive your bill.
15 January 2026
Medical records - part four: AI scribe activity
Learning objectives Produce accurate clinical notes from a consultation using your preferred documentation format. Compare your documentation with model examples and identify strengths and areas for improvement. Explain the importance of thorough and accurate records for patient care, communication, and medico-legal protection.
05 January 2026
Privacy for practices
Under the Privacy Act, healthcare practices can be held accountable for the actions of their staff. In this webinar, we’ll share practical guidance to help practices safeguard patient privacy and confidentiality. Our panel of experts will offer practical tips on: Strengthening systems, records, and communication processes Confirming authority and identity to protect patient information Safeguarding privacy at the front desk and across daily practice
04 January 2026
Observers: chaperones, protection and guidance
Having an observer present as a witness to a medical examination may benefit both you and the patient. It can be reassuring to a patient who is fearful, vulnerable or embarrassed.
21 December 2025
Completing a death certificate
The medical certificate of cause of death (MCCD) or death certificate is an important legal document. This factsheet and attached flow charts will outline the specific responsibilities for your state.