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Avant Watermark

02 July 2024

Claims insights

Claims insights: plastic, reconstructive and cosmetic surgeons

Find out the underlying themes and insights from our analysis to reduce your risk of claims and complaints.

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Back of police member showing the blue reflective police writing on the reflective stab vest

20 June 2024

Case study

GP breached patient privacy by disclosing information to police without a warrant

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Avant Watermark

12 June 2024

Factsheet

Disruptive behaviour in the workplace

Some doctors behave in a disruptive manner. It’s important to discourage and address disruptive behaviour by having systems in place.

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Female GP talking to patient while sitting at a desk

12 June 2024

Members Only
Course

Patient complaints - cascading consequences

In this medico-legal webinar, Avant experts take you through a series of escalating patient concerns that could have been avoided. Using insights from patients and other research, we'll help you understand what a patient really wants when they complain to a doctor or practice, and how this may affect whether or not they make a regulatory complaint.

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Avant Watermark

09 June 2024

Members Only
Course

Patient complaints – cascading consequences – post measuring outcomes activity

This is an optional post Measuring Outcomes activity for doctors who have completed Activity 863661 (eLearning – Patient complaints – cascading consequences). In this activity you will use the knowledge covered in the Webinar to appropriately manage and safely resolve direct patient complaints.

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blocks with different advertising key words

22 May 2024

Factsheet

Advertising guidelines when promoting your practice

Understand your responsibilities when advertising to avoid a possible hefty fine. Advertising includes your website, social media and your letterhead.

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Avant Watermark

19 May 2024

Webinar

FY24 'Get prepped for tax time' webinar

Our ‘Get prepped for tax time’ webinar aims to assist you in navigating this pivotal period and help you unlock the full potential of EOFY benefits. A recording of the webinar is available for those who missed it or would like to rewatch.

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Filing room of medical records

12 May 2024

Factsheet

Privacy: the essentials

This factsheet provides an overview of your obligations under privacy legislation to protect confidential patient information. Privacy law is complex. If you have any queries about your obligations and how privacy laws apply in your practice, contact us for advice.

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NSW State Office AddressLevel 6, Darling Park 3, 201 Sussex Street, Sydney NSW 2000
Telephone 02 9260 9000 | Facsimile 02 9261 2921

Mailing addressPO Box 746 Queen Victoria Building NSW 1230

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In the spirit of reconciliation, Avant acknowledges the Traditional Custodians of Country throughout Australia, and their connections to land, sea and community. As a national organisation, we pay our respects to Elders past and present, of the lands on which we gather and work, and extend that respect to all Aboriginal and Torres Strait Islander peoples.

IMPORTANT: Professional indemnity insurance and the Practice Medical Indemnity Policy available from Avant Mutual Group Limited ABN 58 123 154 898 (Avant Mutual) are issued by Avant Insurance Limited, ABN 82 003 707 471, AFSL 238 765 (Avant). Avant Cyber Insurance cover is available to eligible Avant Practice Medical Indemnity Policy holders up to the cessation of their policy and is provided under a Group Policy between Liberty Mutual Insurance Company ABN 61 086 083 605 (Liberty) and Avant. Private health insurance products are issued by The Doctors’ Health Fund Pty Limited, ABN 68 001 417 527, a member of the Avant Mutual Group. Avant arranges Avant Business Insurance as agent of the insurer Allianz Australia Insurance Limited ABN 15 000 122 850, AFSL 234 708 (Allianz) and may receive a commission on each policy arranged. Avant Travel Cover is available under a Group Policy between QBE Insurance (Australia) Limited, ABN 78 003 191 035, AFSL 239 545 (QBE) and Avant Mutual. Avant Travel Cover is underwritten by QBE and Avant may receive a benefit for arranging cover. Avant Finance is a registered business name of Avant Doctors’ Finance Pty Ltd (ACN 637 769 361) and licensed to Avant Doctors’ Finance Brokers Pty Ltd (ABN 75 640 406 784). Avant Doctors’ Finance Brokers Pty Ltd is a wholly owned subsidiary of Avant Doctors’ Finance Pty Ltd. Loan products may be provided by Avant Doctors’ Finance Pty Ltd or arranged by Avant Doctors’ Finance Brokers Pty Ltd. Credit services or assistance to which the National Credit Code applies are provided by Avant Doctors’ Finance Brokers Pty Ltd as authorised Credit Representative (Credit Representative Number 523242) for LMG Broker Services Pty Ltd ACN 632 405 504 Australian Credit Licence 517192. Legal services are provided by Avant Law Pty Ltd ABN 63 136 429 153 (Avant Law). Liability limited by a scheme approved under Professional Standards Legislation. Legal practitioners employed by Avant Law are members of the scheme.


The information provided on this website is general advice only and has been prepared without taking into account your objectives, financial situation and needs. You should consider these, having regard to the appropriateness of the advice before deciding to purchase or continue to hold these products. For full details including the terms, conditions, and exclusions that apply, please read and consider the relevant Product Disclosure Statement or policy wording and Target Market Determination (TMD) which are available on this website or by contacting us on 1800 128 268. Information on this site does not constitute legal or professional advice, and is current as at the date of initial publication.