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05 January 2026
Privacy for practices
Under the Privacy Act, healthcare practices can be held accountable for the actions of their staff. In this webinar, we’ll share practical guidance to help practices safeguard patient privacy and confidentiality. Our panel of experts will offer practical tips on: Strengthening systems, records, and communication processes Confirming authority and identity to protect patient information Safeguarding privacy at the front desk and across daily practice
21 December 2025
Completing a death certificate
The death certificate is an important legal document. This factsheet outlines state specific responsibilities.
18 December 2025
Recommendations for patient communication via telephone and text message
Increasingly patients request communication via an electronic means. Review your responsibilities here.
18 December 2025
Privacy and cyber for practice managers – post measuring outcome activity
In this eLearning course we aimed to give a deeper understanding of key information security and risks in healthcare. This included identifying different types of secondary uses of information and responsible use of AI. We also discussed responding to a phishing attack and other cyber security issues. In the activity you will need to have identified and implemented a change to your practice in relation to privacy or cyber issues.
18 December 2025
Privacy and cyber for practice managers
This course builds on the content in Understanding privacy and cyber security risks to give you a deeper understanding of key information security risks in healthcare. Once you have completed this course you will understand the intersections of Australia's Federal and State regulation, some more complex concepts in privacy compliance and cyber security, and have a better grasp on responsible use of AI. After completing this activity, there is an optional 0.5 hour Measuring Outcomes activity.
18 December 2025
Medical records - part three: handwritten or EMR activity
Learning objectives Produce accurate clinical notes from a consultation using your preferred documentation format. Compare your documentation with model examples and identify strengths and areas for improvement. Explain the importance of thorough and accurate records for patient care, communication, and medico-legal protection.
17 December 2025
Orthopaedic surgeon’s communication with treating doctors does not breach patient privacy
A surgeon’s letter to a patient’s treating doctors after being consulted for a second opinion was not a privacy breach.
11 December 2025
Social media for doctors – keeping it professional
Social media offers hundreds of platforms, for both professional and personal uses. It has many benefits, but you should be aware of your professional and legal obligations to ensure you make the most of social media and avoid inadvertent breaches.