Medico-legal
Improving quality, safety and professionalism in practice. Everything you need to help you with clinical and legal challenges.
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02 July 2024
Claims insights: plastic, reconstructive and cosmetic surgeons
Find out the underlying themes and insights from our analysis to reduce your risk of claims and complaints.
20 June 2024
GP breached patient privacy by disclosing information to police without a warrant
12 June 2024
Disruptive behaviour in the workplace
Some doctors behave in a disruptive manner. It’s important to discourage and address disruptive behaviour by having systems in place.
27 May 2024
As early career doctors, how we manage complaints matters
As you start out in medicine, you will need to learn how to manage a patient complaint or a complaint from a regulatory body.
22 May 2024
Advertising guidelines when promoting your practice
Understand your responsibilities when advertising to avoid a possible hefty fine. Advertising includes your website, social media and your letterhead.
12 May 2024
Privacy: the essentials
This factsheet provides an overview of your obligations under privacy legislation to protect confidential patient information. Privacy law is complex. If you have any queries about your obligations and how privacy laws apply in your practice, contact us for advice.
09 May 2024
Claims insights: regulatory complaints
Learn about how likely it is for medical practitioners and practices to receive a regulatory complaint.
09 May 2024
Dealing with a regulatory complaint
Receiving a regulatory complaint is confronting and stressful. In this factsheet we explore the process and your response.