Off-site medical administration support
Outsource your medical practice’s administrative responsibilities to improve operational efficiency
At Avant Practice Solutions, we have a suite of services backed by Australian-based teams that provide off-site support to your practice. From medical receptionists and bookkeepers to practice management consultants, we can help you enhance processes and improve customer service.
Our cost-effective services are flexible and can be tailored to your needs. With peace of mind that your practice is running smoothly, you can focus on what’s most important: your patients.
Learn more about the outsourced administrative services we offer.
Remote administration support
Our Virtual Administration and Reception team can provide full-time secretarial support to specialist practices. Our experienced, professional team can take care of essential administrative tasks, patient communications, theatre list management, diary management and patient bookings to help you run your practice efficiently.
Medical receptionists
Our experienced, Australian-based medical receptionists can work alongside your front desk team to take incoming calls for your practice. Although off-site, we act as an extension of your in-house team, providing support and flexibility by working within your practice infrastructure to ensure a seamless experience for you and your patients.
Medical billing support
Our Billings+ team and smartphone Billings+ app provide end-to-end in-patient billing support. We can help you register with health funds and process No Gap, Known Gap, Private, third party, Bulk Bill and DVA claims on your behalf to help speed up collections and reduce claim denials.
Practice Management
Our experienced Practice Management Consultants can work with your in-house team to enhance areas of your business such as HR management, operational efficiency and financial reporting. We can complete short-term projects like a Gap Analysis or offer ongoing practice and business management support.
Medical transcription service
VoiceBox Intelligent Transcription is our speech recognition software that streamlines message recording, formatting and delivery. Use our smartphone-friendly app to dictate anytime, anywhere, and our medical editing team will proofread the transcripts ready for your final review.
Medical bookkeeping and payroll
Managing your medical practice’s complex financial obligations can be overwhelming. Our team of BAS-accredited medical bookkeepers can simplify your day-to-day financial obligations including payroll, BAS filings, bank reconciliations and expense management to help you remain compliant.
Disclaimers
Persons implementing any recommendations contained on this webpage must exercise their own independent skill or judgment or seek appropriate professional advice relevant to their own particular practice. Compliance with any recommendations will not in any way guarantee discharge of the duty of care owed to patients and others coming into contact with the health professional or practice. Avant and Avant Practice Solutions are not responsible to you or anyone else for any loss suffered in connection with the use of this information. Information is only current at the date initially published. © Avant Mutual Group Limited 2024.
IMPORTANT: Professional indemnity insurance and the Practice Medical Indemnity Policy available from Avant Mutual Group Limited ABN 58 123 154 898 (Avant Mutual) are issued by Avant Insurance Limited, ABN 82 003 707 471, AFSL 238 765 (Avant). Avant Cyber Insurance cover is available to eligible Avant Practice Medical Indemnity Policy holders up to the cessation of their policy and is provided under a Group Policy between Liberty Mutual Insurance Company ABN 61 086 083 605 (Liberty) and Avant. Private health insurance products are issued by The Doctors’ Health Fund Pty Limited, ABN 68 001 417 527, a member of the Avant Mutual Group. Avant arranges Avant Business Insurance as agent of the insurer Allianz Australia Insurance Limited ABN 15 000 122 850, AFSL 234 708 (Allianz) and may receive a commission on each policy arranged. Avant Travel Cover is available under a Group Policy between QBE Insurance (Australia) Limited, ABN 78 003 191 035, AFSL 239 545 (QBE) and Avant Mutual. Avant Travel Cover is underwritten by QBE and Avant may receive a benefit for arranging cover. Avant Finance is a registered business name of Avant Doctors’ Finance Pty Ltd (ACN 637 769 361) and licensed to Avant Doctors’ Finance Brokers Pty Ltd (ABN 75 640 406 784). Avant Doctors’ Finance Brokers Pty Ltd is a wholly owned subsidiary of Avant Doctors’ Finance Pty Ltd. Loan products may be provided by Avant Doctors’ Finance Pty Ltd or arranged by Avant Doctors’ Finance Brokers Pty Ltd. Credit services or assistance to which the National Credit Code applies are provided by Avant Doctors’ Finance Brokers Pty Ltd as authorised Credit Representative (Credit Representative Number 523242) for LMG Broker Services Pty Ltd ACN 632 405 504 Australian Credit Licence 517192. Legal services are provided by Avant Law Pty Ltd ABN 63 136 429 153 (Avant Law). Liability limited by a scheme approved under Professional Standards Legislation. Legal practitioners employed by Avant Law are members of the scheme.
The information provided on this website is general advice only and has been prepared without taking into account your objectives, financial situation and needs. You should consider these, having regard to the appropriateness of the advice before deciding to purchase or continue to hold these products. For full details including the terms, conditions, and exclusions that apply, please read and consider the relevant Product Disclosure Statement or policy wording and Target Market Determination (TMD) which are available on this website or by contacting us on 1800 128 268. Information on this site does not constitute legal or professional advice, and is current as at the date of initial publication.
© Avant Mutual Group Limited 2024