If you are looking to contact us regarding either your indemnity or travel policies, we are currently experiencing higher than expected enquiry volumes resulting in long wait times. You can access further information about these policies, including alternative contact options, via the member portal. We apologise for the inconvenience this may cause.

Risk Management

Streamline processes and reporting

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Confidence in risk management

“Practices using PracticeHub achieved 41% savings in risk management compared to non-PracticeHub practices”*

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Benefits

Streamline risk management

Centralise the reporting and management of risks, incidents and feedback for your healthcare business. With interactive quality registers, staff, patients and carers can easily provide feedback that is automatically recorded in PracticeHub, saving you time and reducing the double handling of information. 

Continuous improvement

Effective communication is central to a culture of continuous improvement.  Keep your team informed using the inbuilt messaging functions, notifications and dashboard alerts available to all users. Share action plans for quality improvement activities and track progress on these important tasks.

The right information all the time

Stop searching through emails and disparate systems to find information. Know that your team has access to and can easily find the most current policies, procedures and information. With unlimited storage and built-in audit trail, PracticeHub helps to reduce your operational risk. 

Work health and safety

Take a step towards managing and mitigating physical and psychosocial hazards in the workplace, a requirement of Work health and safety legislation. The content library contains expertly created policies and procedures that cover violence in the workplace, practitioner and staff wellbeing and more. Plus the in-built Work Health and Safety training course is available to staff at your business. 

Enhance efficiency with Quality Registers and Custom Registers

PracticeHub’s new modules

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How we can help

Accreditation

Accreditation can be easier. Leverage our ready to use library of expertly created content and centrally manage key operational policies, procedures and registers from the dashboard. Store evidence and demonstrate compliance with healthcare quality Standards, including the RACGP Standards for General Practice.

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Management Support

Implement strategies to help you feel confident that the administrative processes and procedures for your practice or clinic are under control. With an expertly crafted library of resources to tap into, you’ll save time meeting non-clinical obligations including Work health and safety.

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Human Resource Management

Simplify team onboarding and induction, plus easily track compliance with key legislative requirements. Centralised and simple HR management for medical practices and health providers starts here.

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Practice Management Consultancy

In need of bespoke support for your healthcare business? Speak with our experienced Practice Management Consultancy team who can provide a gap analysis report and provide a range of cost effective solutions to increase efficiency within your business.

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The average small practice saves $9,298 in the first year of using PracticeHub compared to a practice not using PracticeHub.*

Let us help you start saving time and money.

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7 steps to improve your post-pandemic risk management.

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Cybersecurity and privacy: risks and obligations for your practice

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Privacy and data breaches are increasing. How to protect your practice.

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Disclaimers

*Larter report: Economic evaluation to ascertain the return on investment for general practices using PracticeHub. If you would like to view this report, please contact us at practicesolutions@avant.org.au

Persons implementing any recommendations contained on this webpage must exercise their own independent skill or judgment or seek appropriate professional advice relevant to their own particular practice. Compliance with any recommendations will not in any way guarantee discharge of the duty of care owed to patients and others coming into contact with the health professional or practice. Avant and Avant Practice Solutions are not responsible to you or anyone else for any loss suffered in connection with the use of this information. Information is only current at the date initially published. © Avant Mutual Group Limited 2024.

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NSW State Office AddressLevel 6, Darling Park 3, 201 Sussex Street, Sydney NSW 2000
Telephone 02 9260 9000 | Facsimile 02 9261 2921

Mailing addressPO Box 746 Queen Victoria Building NSW 1230

Connect with Avant Practice Solutions

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In the spirit of reconciliation, Avant acknowledges the Traditional Custodians of Country throughout Australia, and their connections to land, sea and community. As a national organisation, we pay our respects to Elders past and present, of the lands on which we gather and work, and extend that respect to all Aboriginal and Torres Strait Islander peoples.

IMPORTANT: Professional indemnity insurance and the Practice Medical Indemnity Policy available from Avant Mutual Group Limited ABN 58 123 154 898 (Avant Mutual) are issued by Avant Insurance Limited, ABN 82 003 707 471, AFSL 238 765 (Avant). Avant Cyber Insurance cover is available to eligible Avant Practice Medical Indemnity Policy holders up to the cessation of their policy and is provided under a Group Policy between Liberty Mutual Insurance Company ABN 61 086 083 605 (Liberty) and Avant. Private health insurance products are issued by The Doctors’ Health Fund Pty Limited, ABN 68 001 417 527, a member of the Avant Mutual Group. Avant arranges Avant Business Insurance as agent of the insurer Allianz Australia Insurance Limited ABN 15 000 122 850, AFSL 234 708 (Allianz) and may receive a commission on each policy arranged. Avant Travel Cover is available under a Group Policy between QBE Insurance (Australia) Limited, ABN 78 003 191 035, AFSL 239 545 (QBE) and Avant Mutual. Avant Travel Cover is underwritten by QBE and Avant may receive a benefit for arranging cover. Avant Finance is a registered business name of Avant Doctors’ Finance Pty Ltd (ACN 637 769 361) and licensed to Avant Doctors’ Finance Brokers Pty Ltd (ABN 75 640 406 784). Avant Doctors’ Finance Brokers Pty Ltd is a wholly owned subsidiary of Avant Doctors’ Finance Pty Ltd. Loan products may be provided by Avant Doctors’ Finance Pty Ltd or arranged by Avant Doctors’ Finance Brokers Pty Ltd. Credit services or assistance to which the National Credit Code applies are provided by Avant Doctors’ Finance Brokers Pty Ltd as authorised Credit Representative (Credit Representative Number 523242) for LMG Broker Services Pty Ltd ACN 632 405 504 Australian Credit Licence 517192. Legal services are provided by Avant Law Pty Ltd ABN 63 136 429 153 (Avant Law). Liability limited by a scheme approved under Professional Standards Legislation. Legal practitioners employed by Avant Law are members of the scheme.


The information provided on this website is general advice only and has been prepared without taking into account your objectives, financial situation and needs. You should consider these, having regard to the appropriateness of the advice before deciding to purchase or continue to hold these products. For full details including the terms, conditions, and exclusions that apply, please read and consider the relevant Product Disclosure Statement or policy wording and Target Market Determination (TMD) which are available on this website or by contacting us on 1800 128 268. Information on this site does not constitute legal or professional advice, and is current as at the date of initial publication.