Avant - Contact us

Contact us
Claims and medico-legal assistance

The Claims and Medico-legal Advisory teams are available Monday – Friday 8:30am – 5pm local time.

Medico-legal advice is also available for members 24/7, after hours and on weekends in emergencies.

Member enquiries

For general enquires we are available Monday – Friday, 8am – 7pm (AEST).

Alternatively, existing Avant members can complete an online enquiry form and we'll get back to you at a time that suits you.

Other services

Doctors’ Health Fund - available Monday to Friday (excluding NSW public holidays), 8:30am to 6:00pm (AEST/AEDT).

PracticeHub - available Monday to Friday from 9am to 5pm AEST/AEDST. Book a free online demonstration at a time that suits you.

Contact us

Phone 1800 128 268

International +61 2 9260 9000

Fax 1800 228 268

Online Member enquiry form

Request an indicative quote for your professional indemnity insurance

Get a quote

How to join Avant

Would you like to know more about the benefits of joining Avant? Speak with one of our new membership team on 1800 128 268 or schedule a callback at your convenience.

For a quick quote you can use our online quote form or contact a Business Development Manager in your state.
ACT
NSW
NT
QLD
SA
TAS
VIC
WA
ACT State Office

Unit 10, George Turner House, 11 McKay Gardens, Turner ACT 2612
Telephone: 03 9026 5961 | Fax 03 8673 5015

Michael Carbery

Position: Head of Growth - NSW/ACT
Email: michael.carbery@avant.org.au
Contact Number: 0419 279 286

Michael has over 10 years’ experience in advising and supporting medical practitioners, practices and groups on insurance and medico-legal risk solutions. Having worked alongside doctors both in the UK & Australia, he offers a broad range of industry knowledge and insights to assist in the needs of members.

NSW State Office

Level 6, Darling Park 3, 201 Sussex Street Sydney NSW 2000
PO Box 746 Queen Victoria Building NSW 1230
Telephone: 02 9260 9000 | Fax 02 9261 2921

Michael Carbery

Position: Head of Growth - NSW/ACT
Email: michael.carbery@avant.org.au
Contact Number: 0419 279 286

Michael has over 10 years’ experience in advising and supporting medical practitioners, practices and groups on insurance and medico-legal risk solutions. Having worked alongside doctors both in the UK & Australia, he offers a broad range of industry knowledge and insights to assist in the needs of members.

Sarah Bedford

Position: Business Development Manager
Email: sarah.bedford@avant.org.au
Contact Number: 0437 827 661

Sarah has over 10 years’ experience working with healthcare practitioners, with a focus primarily on new fellows and consultants. She prides herself on building a strong lasting and relationship with Avant members and customers, to ensure they receive the right insurance cover for them.

Julie Cowap

Position: Business Development Manager
Email: Julie.Cowap@avant.org.au
Contact Number: 0434 560 666

Julie has a degree in medical microbiology and over 20 years' of experience working as a senior client and relationship manager. She is committed to developing strong, lasting relationships to ensure better outcomes for members and customers.

Greg Forrest

Position: Business Development Manager
Email: Greg.Forrest@avant.org.au
Contact Number: 0447 782 884

Greg has more than 20 years’ experience working in the financial and insurance industry. He joined Avant in 2019, and he prides himself on being innovative, energetic and confident to be able to assist members and prospects with all their insurance needs.

Tiffany Londish

Position: Business Development Manager
Email: tiffany.londish@avant.org.au
Contact Number: 0484 399 381

Originally starting with us at Doctors’ Health Fund, Tiffany brings a wealth of knowledge in private health insurance and insurance solutions for doctors at all career stages. Her background in project management has contributed to a thorough understanding of client relationship management and operations. This combined experience has led to a focus on strengthening prospective and existing Avant member relationships and a dedication to positive insurance outcomes for medical professionals.

NT State Office

Contact South Australian State Office
Level 1, 195 Melbourne Street, North Adelaide, SA 5006
PO Box 1263, Adelaide SA 5001
Telephone: 08 7071 9800 | Fax 08 7071 5250

Tim Hall

Position: State Manager NT - Growth
Email: tim.hall@avant.org.au
Contact Number: 0435 686 385

Tim has an extensive background in managerial and business development roles. He has worked with medical defence and health insurance organisations. Tim builds strong relationships with members to support them with their personal and practice medical indemnity needs.

Michael Lardner

Position: Business Development Manager
Email: michael.lardner@avant.org.au
Contact Number: 0449 902 799

Michael has 25 years’ experience in the insurance industry and has worked at Avant since 2008. He is dedicated to driving a consultative business approach and understands the importance of providing quality service to current and new members.

QLD State Office

Level 18, 345 Queen Street Brisbane QLD 4000
GPO Box 5252, Brisbane QLD 4001
Telephone: 07 3309 6800 | Fax 07 3309 6850

Emma Saint

Position: Head of Growth - QLD
Email: Emma.Saint@avant.org.au
Contact Number: 0466 546 533

Emma has over 15 years’ experience working in healthcare and a deep understanding of medico-legal risk management and the Australian healthcare system. She has been with Avant for six years, initially as a Risk Adviser, and enjoys partnering with medical practitioners and practices to understand their needs and to provide medico-legal risk management solutions. Emma holds a Bachelor of Nursing and Masters in Healthcare Management with a quality major.

Nev Donald

Position: Business Development Manager
Email: nev.donald@avant.org.au
Contact Number: 0481 037 180

Nev has over 30 years’ experience working in the specialist risk and financial services industry. Nev has an in-depth understanding of the medico-legal services and products needed by medical professionals, particularly Orthopaedic Surgeons, all other specialist categories and their medical practices.

Tony Friend

Position: Business Development Manager
Email: tony.friend@avant.org.au
Contact Number: 0427 439 070

Tony has over 20+ yrs in the Insurance Industry both in Australia and the United States with a specialist knowledge of General Insurance. Tony believes his experience and human relations skills are key when assisting and developing relationships within the medical industry by ensuring they have the right Medical Indemnity Insurance and General Insurance in place to protect themselves.

SA State Office

Level 1, 195 Melbourne Street, North Adelaide, SA 5006
PO Box 1263, Adelaide SA 5001
Telephone: 08 7071 9800 | Fax 08 7071 5250

Tim Hall

Position: State Manager SA - Growth
Email: tim.hall@avant.org.au
Contact Number: 0435 686 385

Tim has an extensive background in managerial and business development roles. He has worked with medical defence and health insurance organisations. Tim builds strong relationships with members to support them with their personal and practice medical indemnity needs.

Michael Lardner

Position: Business Development Manager
Email: michael.lardner@avant.org.au
Contact Number: 0449 902 799

Michael has 25 years’ experience in the insurance industry and has worked at Avant since 2008. He is dedicated to driving a consultative business approach and understands the importance of providing quality service to current and new members.

TAS State Office

Suite 4, 147 Davey Street, Hobart, TAS 7000
PO Box 895, Hobart, Tasmania 7001
Telephone: 03 6223 5400

Ngaire Burgess

Position: State Manager TAS - Growth
Email: ngaire.burgess@avant.org.au
Contact Number: 0401 983 231

Ngaire has 17 years’ experience working with doctors across a diverse range of specialties. She holds a Master's Degree in business and qualifications in risk management. With a friendly approach Ngaire is able to support doctors and medical practices with their indemnity needs.

VIC State Office

Level 36, Melbourne Central Tower
360 Elizabeth Street, Melbourne VIC 3000
Telephone: 03 9026 5900 | Fax 03 8673 5015

Peter Lambert

Position: State Manager VIC - Growth
Email: Peter.Lambert@avant.org.au
Contact Number: 0408 548 061

Peter has a wealth of experience in business change, growth and transformation across a variety of industries, including member-owned mutual organisations in the financial services sector. Peter's focus is to provide existing and prospective members with insurance solutions at all stages of their careers, that supports their personal and practice needs.

Michelle McIntyre

Position: Business Development Manager
Email: michelle.mcintyre@avant.org.au
Contact Number: 0478 479 974

Michelle has more than 20 years general insurance experience . Michelle has worked at Avant since 2011 and has used her insurance knowledge to provide doctors with medical indemnity, practice medical indemnity and private health insurance.

Andrew Savannah

Position: Business Development Manager
Email: andrew.savannah@avant.org.au
Contact Number: 0403 897 197

After over 10 years of experience in private health insurance, Andrew transitioned to Avant Mutual in 2018. He is dedicated to assisting doctors at all career stages in finding the best protection for them professionally and personally. He is one of Avant’s Victoria team serving general practitioners and specialists.

WA State Office

Level 1, 1315 Hay Street, West Perth WA 6005
PO Box 950, West Perth WA 6872
Telephone: 08 6189 5700 | Fax 08 6189 5713

Clare Cole

Position: State Manager WA - Growth
Email: clare.cole@avant.org.au
Contact Number: 0478 486 124

Clare Cole has over 20 years’ experience in the healthcare industry and over 10 years’ experience in medical indemnity insurance. Clare is dedicated to providing excellent customer service with a consultative approach to business with doctors.
Requests for sponsorship: Please fill out this form and email to sponsorships@avant.org.au

Partnership enquiries: Please see Our Partners page for more information.

Disputes: Please visit our Internal disputes resolution page for more information.

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