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My experience with telehealth – Bridget Clancy

Summary: In this 20min video Dr Bridget Clancy an ENT and Head and Neck surgeon in rural Victoria discusses her experiences of telehealth with Rocky Ruperto from Avant

Dr Bridget Clancy transformed her bricks and mortar practice into a telehealth practice in 48 hours when the COVID-19 pandemic hit. Not an easy task when you consider that to conduct an examination she is normally equipped with an otoscope, an endoscope and a microscope! As an ENT and Head and Neck Surgeon in rural Victoria Bridget talks about the technology and other infrastructure required to deliver a seamless experience to her patients. Her aim is to deliver the same level of quality service in a telehealth consultation as a face-to-face consultation and shares how her and her practice achieve this.

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