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6 ways medical practice manager software simplifies HR

Sunday, 27 October 2024

As a practice manager, how much time do you spend manually checking Ahpra credentials, writing policies and organising staff training? 

If HR tasks are slowing you down, there’s good news – medical practice manager software like PracticeHub can automate many of these processes, helping you to save time and reduce stress. 

Read on to learn how PracticeHub can help simplify HR for your practice – from streamlining recruitment and onboarding to helping ensure happy, supported staff and a compliant workplace.

1. Save time with pre-written policies and procedures

One of the biggest benefits of medical practice manager software like PracticeHub is that it can remove the need to create policies and procedures from scratch. 

The platform offers over 100 customisable, expertly written policies and procedures aligned with the RACGP Standards, covering everything from work health and safety (WH&S) to your practice’s dress code. 

These policies are regularly updated by Avant’s experts to reflect any changes in workplace legislation, like WH&S laws, for instance. 

You can quickly assign them to staff, who will receive automatic reminders to sign off on the policies, and you can see who has signed off via instant alerts and a central dashboard (see the image below). This helps avoid the need to email policies to staff and chase them up for signoffs. 

Dashboard

2. Protect against risk with online training  

As a practice manager, you know the critical role ongoing training plays in ensuring compliance with healthcare regulations and legislation. This is another area medical practice management software can help with. 

PracticeHub comes with eight in-built e-learning modules that cover areas of greatest risk to a practice, including infection control, privacy and confidentiality, and WH&S. 

You can easily assign courses to specific roles in your practice (see the image below) and track staff completion via the dashboard and automatic notifications. 

PracticeHub’s e-learning courses can help protect your practice from risks. For example, if a staff member is involved in a workplace safety incident, you can quickly retrieve evidence of their WH&S training in PracticeHub. 

This proof demonstrates your practice took reasonable steps to ensure the safety of staff, helping to defend against potential legal action. 

Training

3. How medical practice manager software helps streamline recruitment 

Imagine you need to advertise for a new receptionist. This means writing a clear job advertisement with a compelling position description that sets expectations and attracts the right candidates.  

With medical practice manager software like PracticeHub, you don’t need to write these from scratch. You can simply use one of many pre-written templates available in the platform, created by our team of practice management experts. 

You can also use these position descriptions to clarify roles and responsibilities for existing staff. Team members can access them in PracticeHub anytime, helping ensure clarity. 

4. Creating a seamless onboarding process with medical practice manager software 

Onboarding a new starter can be overwhelming without a system – creating contracts, organising training, providing essential documents and ensuring policies are signed. 

PracticeHub helps avoid last minute wrangling of all these requirements. It allows you to set up a standardised digital onboarding process that helps you: 

  • Give your new recruit access to all critical documents, registers and procedures in one convenient digital hub, so they have everything they need on day one, without confusion 
  • Assign policies with a few clicks and track digital signoffs via a dashboard and instant alerts 
  • Provide e-learning courses on critical topics like risk management, patient health records, organisational culture and appointment management.

5. Automating credentialing for clinical staff 

Another way medical practice manager software helps eliminate manual tasks is by automatically monitoring and managing staff indemnity and Ahpra registration status. 

PracticeHub provides daily notifications on all clinicians’ Ahpra registration status, which means you don’t have to perform manual checks for each employee.  

The platform also sends automatic reminders to clinician’s when their indemnity insurance renewal date is approaching. They can then upload all their indemnity documents to PracticeHub themselves, saving you the trouble. 

6. Creating simplified workflows for your team

 Employee job satisfaction is often tied to the tools and workflows they rely on every day. 

Medical practice management software like PracticeHub helps make you and your team’s day to day easier. It can help staff: 

  • Spend less time searching for documents, registers, policies and procedures by having everything accessible and up to date in one digital hub 
  • Reduce emails by managing daily tasks in PracticeHub, with automatic alerts reminding them of outstanding tasks and upcoming due dates 
  • Undertake required training online at a time that suits them, thereby helping minimise disruption to their work. 

Ready to streamline your HR processes and boost efficiency?

Book a PracticeHub demo today to see how it can help lessen your HR workload and remove many of the bottlenecks eating up you and your team’s time.  

Disclaimers

Persons implementing any recommendations contained in this publication must exercise their own independent skill or judgment or seek appropriate professional advice relevant to their own particular practice. Compliance with any recommendations will not in any way guarantee discharge of the duty of care owed to patients and others coming into contact with the health professional or practice. Avant and Avant Practice Solutions are not responsible to you or anyone else for any loss suffered in connection with the use of this information. Information is only current at the date initially published. © Avant Mutual Group Limited 2024.

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