8 register ideas to boost efficiency at your healthcare practice

Sunday, 1 September 2024

In a busy healthcare practice, efficiency isn’t just about saving time – it’s about improving patient care, ensuring compliance and fostering a well-organised, proactive environment. 

Whether you’re managing a GP or specialist clinic, pharmacy or dental practice, registers can help you do all this and more.  

In this article, we share eight types of registers we’ve identified as particularly useful for healthcare practices based on feedback from PracticeHub customers. 

These registers are designed with specific benefits in mind, to help practices like yours:  

Get prepared for accreditation ahead of time 

It’s often an overwhelming task to collect and organise the documentary evidence needed to ensure compliance against the likes of the RACGP Standards, Primary and Community Healthcare Standards or Quality Care Pharmacy Program (QCPP) standards. 

For example, the RACGP Standards require GP practices to document the likes of staff training and immunisations as well as use of patient translation services. To get prepared ahead of time, the practice can create an Accreditation Action Plan using PracticeHub’s Custom Registers.  

This register can outline all tasks needed for compliance, track who’s responsible for each and monitor progress toward completion. 

Meanwhile, PracticeHub’s extensive filtering and sorting capabilities, along with a one-click export function, make it easy to manage and present the required information during an assessment. 

The practice can also add tags to action items so team members can quickly locate specific tasks or documents. 

PracticeHub dashboard

Showcase quality improvement efforts  

A register is a simple yet effective way to demonstrate the quality improvements that accreditation assessors are looking for. 

If a dental practice has a clinical incident, for example, it can create a Quality Improvement Register in PracticeHub to plan and document actions taken to prevent future occurrences. 

The register can be customised with fields to detail issues identified, corrective actions, the responsible team members and timelines for follow-up – giving everyone visibility of improvement efforts and their responsibilities in one place. 

Happy lady at desk

Set up regular quality improvement audits 

Conducting regular audits to enhance patient care and quality improvement processes is recommended by the RACGP’s Standards for general practices.  

But audits aren’t just for GP clinics – they’re beneficial for other types of healthcare practices like dental clinics and pharmacies as well – and registers are an excellent way to manage improvement efforts arising from them. 

Using PracticeHub’s Custom Registers, you can easily create a register to keep track of all upcoming audits and then assign actions to staff using the tasks module – with alerts notifying you of their progress. 

Happy lady at desk

Meet health data security requirements 

Legislation and the RACGP Standards require practices to maintain the privacy and security of health information contained in laptops, mobile phones, tablets and software platforms. 

Tracking the location of IT equipment and who has access to them is therefore essential – not only to meet compliance requirements, but also to prevent data breaches that can result in significant penalties.  

With PracticeHub’s Custom Registers, you could create a Clinical Software Access Register that details who has access to which software platforms and when they were granted access. You can also create an IT Device Loan Register to keep tabs on the location of devices. 

PracticeHub dashboard

Registers can also help you keep track other equipment your practice relies on. For example, a Uniforms Register can detail who was provided items of clothing and when they received them. Another custom Register PracticeHub customers find particularly useful is a Key Register.

Happy lady at desk

Ensure everyone in your healthcare practice is on the same page 

Clear communication and role clarity are crucial for minimising errors and improving efficiency in any healthcare practice. 

GP clinics in particular are required by the RACGP Standards to identify who has primary responsibility for processes and initiatives. However, the challenge often comes in making this information easily accessible to the entire team. 

A Primary Responsibilities Register can solve this problem by making key roles and responsibilities visible to everyone in the healthcare practice. 

It can outline who’s responsible for each task or area within the practice, and it can even include a column linking each responsibility to the relevant RACGP Standard or criterion.

PracticeHub dashboard

Unlock efficiency with PracticeHub 

These are just a few ways registers can transform the efficiency of your healthcare practice. Book a PracticeHub demo today to see how you can create registers to your specific needs and simplify your day-to-day with PracticeHub. 

Disclaimers

Persons implementing any recommendations contained in this publication must exercise their own independent skill or judgment or seek appropriate professional advice relevant to their own particular practice. Compliance with any recommendations will not in any way guarantee discharge of the duty of care owed to patients and others coming into contact with the health professional or practice. Avant and Avant Practice Solutions are not responsible to you or anyone else for any loss suffered in connection with the use of this information. Information is only current at the date initially published. © Avant Mutual Group Limited 2024.

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