person making ticks on paper

Tips for preparing for accreditation and beyond

In the lead up to accreditation, adopt a whole team approach to prepare, including the doctors. Always remember, accreditation is a process not an event!

  • Demystify the experience – let the team know what to expect and the process.
  • Prepare the team for interviews with the surveyor.
  • Create realistic schedules to review your policies and procedures.

Use PracticeHub to simplify the accreditation process


  • Side-by-side, open accreditation portal and PracticeHub.
  • Add hyperlinks to relevant policy and procedures pages or sections.
  • Create a to-do list for any incomplete items.

Surveyor login

  • Create a login for the surveyor.
  • Some surveyors will review documentation before the visit.

On the day

  • Log surveyor into PracticeHub.
  • Open the ‘Tip sheet’ for the surveyor.
  • Show the surveyor the search function.
  • Use the risk, complaints and quality improvement registers within PracticeHub.
  • Make sure new starters complete the required learning modules and annual updates.

– Maintenance records

– Meeting agenda and minutes

– Doctors’ documentation

– Immunisation status

– Training

– Staff Induction

This will create an audit trail to show your systems, processes and the practice’s engagement.

Beyond accreditation

Accreditation is part of a practice’s quality improvement journey, which includes:

  • scheduling regular reviews of policies and procedures
  • ongoing development and learning process, aligned with training plans
  • updating quality improvement registers regularly
  • encouraging the practice team to contribute to change.

Always remember, accreditation is a process not an event!

Find out how the PracticeHub platform and our customised accreditation support package can simplify your accreditation, phone us on 1300 469 866 or book a meeting with one of our helpful consultants.

Book a meeting online


This article is not comprehensive and does not constitute legal or medical advice. You should seek legal or other professional advice before relying on its content, and practise proper clinical decision making with regard to the individual circumstances. Persons implementing any recommendations contained in this article must exercise their own independent skill or judgement or seek appropriate professional advice relevant to their own particular practice. Compliance with any recommendations will not in any way guarantee discharge of the duty of care owed to patients and others coming into contact with the health professional or practice. Avant is not responsible to you or anyone else for any loss suffered in connection with the use of this information. Information is only current at the date initially published. © Avant Mutual Group Limited 2024.

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