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It happened to me - mandatory notification part one
This two part series explores the mandatory notification process from a doctor's perspective.
Treating staff members, family and friends
Explores the issues when doctors provide medical care to anyone with whom they have a close personal relationship.
Medical records: Chapter one - documentation
The requirements for medical records include clinical guidelines and legal responsibilities. They are also important evidence of the care you have given.
Professionalism in doctor-patient interactions - insights to reduce risk
What are the main concerns driving professionalism claims involving doctor-patient interactions?
Email communication with patients: privacy and patient safety
Issues to consider when communicating with patients by email.
Telehealth – what you need to know
Keep up-to-date with current telehealth practices and medico-legal pitfalls.
Case studies
Managing patient incidents
Patient communication
Practising professionally
Doctor faces complaint after shouting match with patient
Maintaining your professionalism and composure is important particularly in situations where patients express their dissatisfaction. Identifying situations which are likely to lead to emotional respon...
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Consent
Case studies
Patient communication
Surgeon found to have conveyed material risks even though interpretation issues meant patient claimed not to understand
In the case of a patient with language difficulties doctors are required to take reasonable care to ensure that the material risks of the procedure are conveyed and to satisfy themselves that the subs...
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Consent
Case studies
Practising professionally
Privacy & confidentiality
Inappropriate relationship with patient whose family were also patients leads to suspension for NZ GP
Relationships with former patients and with patients family members can compromise patient care and may be in breach of sexual boundaries guidelines. An inappropriate relationship can result in a find...
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eLearning courses
Patient communication
Consultation insights
Communication issues are fundamental to good consultations. This module is designed to support you to consolidate your consultation structure and general communication skills so that your patients get...
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eLearning courses
Patient communication
Communication fundamentals
Developing and maintaining skills in effective communication has benefits for both patients and practitioners. These include eliciting more information from patients saving time and building a strong ...
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Case studies
Patient care
Practising professionally
Supreme court decision vindicates doctor over referral delay
A state s Supreme Court of Appeal decision reassures doctors on their legal duty to chase up referrals for patients in the public healthcare system after it overturned a 190 000 negligence ruling agai...
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Claims insights
Claims and complaints insights: Practices
1 in 14 Avant practice policyholders had a matter raised about their provision of care each year with issues regarding staff behaviour common. Avant practice medical indemnity insurance gives practice...
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Digital health
eLearning courses
Cyber and privacy
With so much of our personal and work lives connected to the internet the risk of experiencing a cyber incident is always increasing. This course will give an overview of best practice in privacy and ...
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eLearning courses
Patient care
Gathering Diagnostic Information
This module aims to refresh communication skills that may assist the medical practitioner to gather appropriate and useful diagnostic information during a consultation.
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Case studies
Patient care
Practising professionally
Prescribing
Doctor’s inappropriate relationship with patient leads to breaches of prescribing practice and professional conduct
Doctors who commence a treating relationship with partners family members or close friends can find their professional judgment compromised. They risk providing inappropriate treatment and putting pat...
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