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Meet the team: Brittany Egan, Virtual Administration Manager at Avant Practice Solutions

Get to know Brittany Egan, our superstar Virtual Administration Manager who brings her passion and expertise to the Avant Practice Solutions team.

Sunday, 9 June 2024

Brittany Egan is the Virtual Administration Manager at Avant Practice Solutions. She trains and coordinates two virtual administration teams to ensure her clients’ needs are being met. 

Brittany has been with the team since 2020. She started as a virtual administration receptionist during the height of the pandemic and progressed through the ranks to assistant manager and then to her current role as the manager of the virtual administration team. 

She is delighted when her clients recognise the responsiveness of her team. There is always someone available to support them within standard practice hours (Monday to Friday, 9am to 5pm), and they don’t have to worry about receptionists taking personal leave or holidays. 

The aspects Brittany loves the most about her work are problem-solving and liaising with clients to help advance their practice. She is aware that it requires a great deal of trust for practices to allow her team to be involved in their business and patient care, so she takes care building client relationships. 

The values that drive Brittany are trust, compassion and loyalty. She prides herself on being a fair, approachable and understanding manager to her team. 

When Brittany is not working, you can find her with her family – her husband, their daughter, Addie, and their pets (a dog and two cats). Her weekends and spare time are spent travelling, camping and doing water sports in the summer, and spending time with close friends and family. 

Fun fact: Brittany used to be a pastry chef and baker, and still bakes at her leisure! 

To learn more about Avant Practice Solutions’ Virtual Administration and Reception Services and how your practice can benefit from outsourcing administration and reception duties to a team of dedicated professionals, book a meeting with one of our Practice Success Consultants.    

Disclaimers

Persons implementing any recommendations contained in this publication must exercise their own independent skill or judgment or seek appropriate professional advice relevant to their own particular practice. Compliance with any recommendations will not in any way guarantee discharge of the duty of care owed to patients and others coming into contact with the health professional or practice. Avant and Avant Practice Solutions are not responsible to you or anyone else for any loss suffered in connection with the use of this information. Information is only current at the date initially published. © Avant Mutual Group Limited 2024.

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