group of doctors talking

What happens when you need our support

Receiving a claim or complaint can be confronting, even when you are expecting it. Once you notify us, however your claim unfolds we will work as a team to advise or defend you throughout the process.

Tuesday, 5 October 2021

Once you notify us we will work as a team to advise or defend you throughout the process

Claims diagram

More information

For medico-legal advice, please contact us here, or call 1800 128 268, 24/7 in emergencies.

Download factsheet

What happens when you need our support (PDF)

Disclaimers

This publication is not comprehensive and does not constitute legal or medical advice. You should seek legal or other professional advice before relying on any content, and practise proper clinical decision making with regard to the individual circumstances. Persons implementing any recommendations contained in this publication must exercise their own independent skill or judgement or seek appropriate professional advice relevant to their own particular practice. Compliance with any recommendations will not in any way guarantee discharge of the duty of care owed to patients and others coming into contact with the health professional or practice. Avant is not responsible to you or anyone else for any loss suffered in connection with the use of this information. Information is only current at the date initially published.

Our collection on this topic

Explore more insights and resources about this topic, in different formats, from Avant and external organisations.

Review our collection

Our CPD courses for Avant members

Tick off some CPD hours and learn more with our in-depth eLearning courses, free for Avant members. Our courses include education activities, reviewing performance and measuring outcomes. 

Learn now

Need support?

Dealing with a medico-legal issue can be stressful. Find out how Avant and other organisations can help.

To Top