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Digital health
eLearning courses
Cyber and privacy
With so much of our personal and work lives connected to the internet the risk of experiencing a cyber incident is always increasing. This course will give an overview of best practice in privacy and ...
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eLearning courses
Patient care
Gathering Diagnostic Information
This module aims to refresh communication skills that may assist the medical practitioner to gather appropriate and useful diagnostic information during a consultation.
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Case studies
Patient care
Practising professionally
Prescribing
Doctor’s inappropriate relationship with patient leads to breaches of prescribing practice and professional conduct
Doctors who commence a treating relationship with partners family members or close friends can find their professional judgment compromised. They risk providing inappropriate treatment and putting pat...
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Patient communication
Podcasts
Advice for managing angry or aggressive patients
This podcast series looks at advice from Avant members when it comes to managing a situation with an angry or aggressive patient. Part one reviews angry patients and de-escalation techniques. Part two...
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Consent
Case studies
Patient communication
Practising professionally
Neurosurgeon was not negligent in recommending conservative treatment, even though later surgery was successful
A surgeon s duty of care includes giving clear advice about the risks of surgical intervention and providing a recommendation about the preferred course of treatment. Doctors are not required to refer...
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Courts & reports
Factsheets
Giving evidence in court
Giving evidence can be a stressful experience. Courts are unfamiliar environments for most of us and we don t always know what to expect. This factsheet outlines the types of proceedings you could be ...
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Factsheets
Patient communication
Managing difficult interactions with patients
Difficult interactions with patients and/or their family members can be complex. It is important to acknowledge that often patients or family members may be upset angry or demanding for a valid reason...
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Case studies
Managing patient incidents
Medical records
Patient care
Patient communication
Practising professionally
Ensuring continuity of care and managing patients who do not follow treatment recommendations
Managing a patient who does not follow treatment recommendations is a challenge many doctors face.
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Claims insights
Patient communication
Doctor-patient communication
In these claims and complaints the content of the communication (or lack thereof) was the most common concern raised followed by the manner of communication.
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Factsheets
Workplace & employment
Understanding your medical services contract
This factsheet provides some useful information about the clauses that are typically included in a medical services contract between a medical practitioner and medical practice where the medical pract...
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