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Managing patient incidents
Factsheets
Managing adverse clinical events
The risk of patient harm is inherent in all medical care the challenge is to identify and assess risks and actively manage those risks to reduce their impact. The risk of patient harm is inherent in a...
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Digital health
Factsheets
Patient communication
Recommendations when using SMS messaging
The use of SMS (or text) messaging is becoming a routine practice in many clinical environments. This factsheet outlines our recommendations for implementing this practice.
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Factsheets
Medical records
Completing a death certificate
The medical certificate of cause of death (MCCD) or death certificate is an important legal document.This factsheet and attached flow charts will outline the specific responsibilities for your state.
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Factsheets
Patient communication
Managing difficult patients
From time to time in medical practice you will encounter patients with behaviours that you find difficult. It is important to be able to recognise why these patients are difficult and to develop and i...
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Factsheets
Patient care
Patient communication
Patient follow-up and recalls
Doctors are often unsure how far they need to go in following up patients for return appointments review of test results and specialist referrals.
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Checklists
Digital health
Factsheets
Setting up telehealth in your practice
This checklist outlines the steps when setting up telehealth in your practice.
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Checklists
Digital health
Factsheets
Conducting a telehealth consultation
This checklist and flowchart outline the steps when conducting a telehealth consultation
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Courts & reports
Factsheets
Workplace & employment
Avant factsheet: Indemnity clauses
We recommend that you seek independent legal advice before you sign a contract particularly about any indemnity clause in the contract.
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Factsheets
Prescribing
Medication-related claims
Insights to reduce risk
What are the main issues driving medication-related claims? Find out the underlying themes and insights to reduce your risk of these types of claims in our analysis
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Digital health
Factsheets
Telehealth – medico-legal risk for GPs
This guide outlines key areas of medico-legal risk for GPs undertaking telehealth and provides you with advice from the AMA RACGP and Avant to assist you to reduce these risks.
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